Field Engineer

Summary:

• Location: Indianapolis, IN
• Duration: 12 Months

Responsibilities:

• Assigned service requests to repair laptops and desktops in the metro area.
• Perform repair activities such as replacing hard drives, motherboards, and keyboards.
• Conduct whole unit swaps and repair or replace PC peripherals.
• Close service tickets in real-time in the call management system using a company-provided phone.

Requirements:

• Must have own reliable car and car insurance.
• Minimum 1 year of hands-on experience with laptop and desktop break-fix.
• General knowledge of laptop/desktop hardware and software, including basic knowledge of Microsoft applications.
• Ability to resolve basic/non-complex problems as directed.
• Client and/or governmental clearance may be required.
• Police or criminal background verification clearance may be required.

Preferred Skills:

• Computer-building background experience preferred.