The Level 3 Installer/Field Engineer is responsible for installing, commissioning, troubleshooting, maintaining, and replacing telecommunications and critical infrastructure equipment in switching offices, data centers, and other customer facilities. This role requires strong hands-on experience with DC power systems, network and transmission equipment, structured cabling, and in-service device swaps or replacements with minimal service interruption. The ideal candidate is a technically capable field professional who can work independently, follow detailed method-of-procedure documentation, lead complex installations, and provide clear technical updates to customers, project managers, and engineering teams.
Job Responsibilities
Perform Level 3 installation, turn-up, testing, troubleshooting, and maintenance of telecommunications, network, and data center equipment.
Install, terminate, label, test, and troubleshoot copper, fiber-optic, coaxial, and other structured cabling systems.
Install and service -48 VDC power systems, power distribution units, fuse panels, breakers, bus bars, grounding, and equipment power feeds.
Read and interpret engineering drawings, floor plans, rack elevations, wiring diagrams, power distribution plans, and installation specifications.
Work in central offices, switching offices, head-ends, colocation facilities, data centers, and other mission-critical environments.
Perform in-service device swaps, replacements, migrations, and cutovers while protecting live services and maintaining strict change-control procedures.
Execute method-of-procedure steps, pre-checks, post-checks, rollback plans, and service verification for planned work.
Troubleshoot hardware, cabling, power, alarms, connectivity, and equipment integration issues using test equipment, management systems, and manufacturer documentation.
Install and replace routers, switches, servers, transport equipment, wireless or access equipment, shelves, cards, modules, power supplies, and related hardware.
Conduct fiber testing and certification using appropriate test equipment, such as optical power meters, light sources, and OTDRs.
Use multimeters and other electrical test equipment to verify DC voltage, polarity, continuity, resistance, and grounding conditions.
Coordinate with network operations centers, remote engineering teams, vendors, general contractors, and customer representatives during installations and outages.
Provide technical direction to lower-level installers and validate completed work for quality, safety, and compliance.
Maintain accurate installation records, test results, as-built documentation, punch lists, material usage, and closeout packages.
Identify site, power, cabling, or equipment risks before work begins and escalate issues that may affect schedule, safety, or service availability.
Follow all customer, company, OSHA, electrical-safety, ESD, fall-protection, and site-access requirements.
Numbers & Facts
Location
Bothell, WA
Job Type
Contractor
Salary
$45–$50 Per Hour
Qualifications
Required Qualifications
5 or more years of experience in telecommunications installation, field engineering, network infrastructure, or a related technical discipline.
Hands-on experience with DC power systems in telecommunications or data center environments, including -48 VDC distribution and battery-backed systems.
Experience working in switching offices, central offices, headends, or comparable telecommunications facilities.
Experience working in data centers or other high-availability, mission-critical facilities.
Proven experience performing in-service device swaps or replacements on live networks or production infrastructure.
Ability to follow and document detailed methods of procedure while maintaining service continuity and rollback readiness.
Ability to read engineering drawings, rack elevations, schematics, cable maps, and equipment installation manuals.
Working knowledge of fiber-optic and copper cabling, labeling standards, grounding, bonding, and rack-and-stack practices.
Proficiency with common test equipment, including digital multimeters, fiber testers, optical power meters, and tone-and-probe equipment.
Strong troubleshooting, documentation, communication, and customer-service skills.
Ability to work independently, manage priorities in the field, and make sound decisions during time-sensitive work.
Valid driver’s license and ability to travel to customer and project sites as required.
Preferred Qualifications
Experience with major telecom, carrier, enterprise, or data center equipment platforms.
Manufacturer or industry certifications related to fiber optics, networking, telecommunications, electrical safety, or data center operations.
Experience with structured cabling standards, TIA/EIA practices, BICSI methods, or equivalent installation standards.
Experience leading small installation crews or serving as the on-site technical lead.
Familiarity with change-management systems, ticketing platforms, electronic test records, and customer-specific documentation tools.
Experience supporting emergency restoration, maintenance windows, or after-hours cutovers.
OSHA, First Aid/CPR, forklift, aerial lift, or other applicable safety certifications.
About Company
Work Environment and Physical Requirements
Work may occur in active switching offices, data centers, rooftops, warehouses, construction areas, and customer facilities.
Ability to lift and maneuver equipment and materials weighing up to 50 pounds, with assistance for heavier items.
Ability to stand, walk, bend, kneel, climb ladders, work above raised floors, and work in racks or other confined work areas for extended periods.
Ability to wear required personal protective equipment and comply with ESD, electrical, and site-specific safety controls.
Availability for planned maintenance windows, occasional nights or weekends, emergency response, and travel as project needs require.
Skills
Commissioningunmatched
Documentationunmatched
Identify Issuesunmatched
Network Operations Centerunmatched
Network System Hardwareunmatched
Office Equipmentunmatched
Project Engineeringunmatched
Project/Program Managementunmatched
Sales/Support Engineering (SE)unmatched
Telecommunicationsunmatched
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