NXC Imaging is a service provider of capital diagnostic imaging equipment. We currently have an open position for a mid-level Field Service Engineer (FE) in the Minneapolis area of Minnesota. The FE will install, troubleshoot, calibrate, and complete preventative maintenance of the equipment at NXC customer sites. This is a field-based position. We are looking for a candidate in the Minneapolis, MN area.
What you'll do
Install diagnostic imaging equipment effectively and efficiently.
Assist/perform preventive maintenance and calibrations per equipment specifications and standards.
Interact with customers to identify customer issues/needs, maintaining excellent customer relations.
Properly troubleshoot, diagnose and service multiple products in one or more modalities.
Answer technical and applications questions for internal and external customers and escalate to appropriate person if necessary.
Improve personal productivity by enhancing product knowledge and skill set through formal and on the job training.
Provide accurate and timely service reports, part orders, part returns, timecards, and expense reports and all other required reports.
Respond to colleagues in a timely manner with ordinary courtesy (Service Support, Finance, Sales, etc.); maintain frequent contact with manager to present information or recommendations.
Qualifications
Education
Two-year post-secondary degree or certificate in electronic technology or equivalent training.
Experience
Minimum of three years work experience, preferably in digital imaging field or experience in a specific modality.
Experience servicing diagnostic imaging equipment is preferred, experience with CT a plus.
Skills
Computer proficiency with Microsoft Office products.
Demonstrated ability in the use of hand and power tools.
Excellent interpersonal, organizational, and communication skills.
Must be a self-starter who is able to work both independently and in a team environment, willing to travel overnights as needed, and be available for calls during off-hours.
Abilities
Perform specialized or technical work with unclear guidelines. Work is often analytical and involved, requiring judgment where polices and methods are not well-established.
Ability to independently lift and carry up to 50 pounds.
Must have a valid driver's license and clean driving record.
Benefits
Excellent and very affordable medical insurance benefits with employer-paid Health Reimbursement Account (HRA)
Company-paid insurances: Life & Accidental Death & Dismemberment, Short & Long-Term Disability, Dental