About The Position
As a Field Engineer, you will be the face of Augury in the field, traveling extensively, primarily across the United States, but also globally, to install, implement, and support our solutions. This role requires a unique blend of mechanical aptitude, technical expertise, and customer-facing professionalism. You will ensure our hardware and services are deployed correctly, operate reliably, and deliver measurable value to customers.
This position is based in Chicago, IL, or Houston, Dallas, TX, and requires residence within one hour of a major airport.
A Day in Your Life
Travel 80-90% of the time to support customer sites.
Install and implement Augurys hardware and services in industrial environments.
Partner with customers, external and internal, to ensure successful deployments and ongoing satisfaction.
Manage administrative responsibilities, including service reports, customer action lists, inventory returns, and asset tracking.
Collaborate with Reliability Systems Managers to optimize product performance and customer outcomes.
Conduct site surveys, customer training sessions, and technical scoping calls.
Review weekly and monthly plans and organize field activities in alignment with Field Operations guidelines.
Document field activities and customer interactions accurately in the CRM system.
Respond to escalations from Service Management as needed.
What You Bring
Residence in Chicago, IL, or Houston, Dallas, TX, within one hour of a major airport.
Valid drivers license, reliable vehicle, and ability to pass a background check.
5-10 years of hands-on experience installing or troubleshooting industrial controls, electromechanical systems, and/or wireless systems.
Strong understanding of rotating equipment operation and design.
Experience working in industrial environments with adherence to safe work practices.
Excellent verbal and written communication skills with both customers and internal stakeholders.
Strong customer-first mindset, consistently going above and beyond to ensure satisfaction.
Professional presence and ability to represent Augury in the field.
Vibration Analysis Category I or II certification is a strong plus.
Flexibility and willingness to work weekends.
Perks and Benefits
We offer several perks, including:
The pay range for this position in Colorado, California, and New York City is $95,000 to $108,000. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. The pay offered may vary depending on several factors, including but not limited to relevant education, qualifications, certifications, and experience.
About Augury
Augury is a people-first organization. We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams and we welcome those from all backgrounds and varying experiences. We are committed to providing employees with a work environment free of discrimination and harassment. We believe that diversity is more than just good intentions and we are committed to creating an inclusive environment for all employees.
Augury is a proud equal opportunity employer, striving to create a work environment in which everyone, all applicants, employees, customers, guests, and vendors feel safe and comfortable. We commit to maintaining a workplace that is free of any type of harassment and do not tolerate anyone intimidating, humiliating, or hurting others. We prohibit willful discrimination based on age, gender, ethnicity, race, color, religion, political opinions, sexual orientation, sexual identity, or expression, military or veteran status, disability, or any other characteristic protected by law.