Desktop Hardware, Desktop PC, Hard Drives, Hardware Repair, Keyboards, Laptop Hardware, Laptop PC, Maintenance Services, Microsoft Product Family, Motherboards, Peripheral Hardware, Sales/Support Engineering (SE), Security Clearance, Systems Administration/Management, Telephone Skills
Duration - 9 Months Contract
Location: North Syracuse, NY 13212
Onsite + Driving required (2 to 3 hours/day)
***Must have his/her OWN RELIABLE CAR and CAR INSURANCE***
Weekly Mileage: 250-350 per week. (Candidate(s) are NOT paid to drive to and from work. All mileage during the day to work locations are reimbursed per the standard Company mileage.)
Key Responsibilities:- As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
- Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
- You may also perform whole unit swaps, repair or replace PC peripherals.
- Must have reliable transportation as this role services the metro and surrounding areas.
- Close service tickets in real time in the Call Management system using Company provide phone.
Key Qualifications:- 1+ Years of hands-on experience with laptop and desktop break-fix
- Computer-building background experience preferred
- General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
- Ability to resolve basic / non-complex problems as directed
- Client and/or governmental clearance may be required
- Police or criminal background verification clearance may be required.
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eTeam Inc.
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