Job Description
JPC Partners is looking for a Field Engineer that brings a strong aptitude and understanding of electronics, networking, technology system, schematics, and interconnectivity of electronic modules. The Field Engineer determines material requirements for in-vehicle and site system, develops bills of materials (BOM), troubleshoots the company systems throughout various levels of deployments, oversees site installations through the management of contractors and the vehicle installation process to ensure the process and quality are being adhered to, and acts as an advocate to ensure a high level of customer satisfaction.
Essential Duties/Responsibilities
Essential Duties/Responsibilities
- Lead onsite surveys to create final design documentation to be used to create final BOM’s outlining all the equipment, hardware, and cabling required to satisfy project deliverables and meet project requirements.
- Lead the creation of building Bills of Materials (BOM’s) with cables, hardware, assemblies, and software based on initial survey and design information.
- Determine the proper designs of in-vehicle ITS hardware, interconnection of devices, harnesses, and cabling to ensure proper layout, routing, and compatibility of in-vehicles systems with back-end systems.
- Work directly with cross-functional engineering teams to support back-end systems and networking.
- Provides leadership, direction, coordination, and oversite for all aspects of onsite installation and testing. Coordinate communication and project management between the company, agency, and installers during pilot and rollout installations. Prioritize issues and obtain resolution to allow smooth installation and vehicle ATP procedures
- Act as point of contact to troubleshoot and resolve electrical and mechanical issues on installations of company equipment and provides information and guidance to install team and customer.
- Work with mechanics/agency leads to provide maintenance training to provide guidance on how to troubleshoot and resolve issues with the company’s system. Provide support training to help access of customer portal and RMA process
- Provide clear and accurate documentation to be used by installation team, project team, and customer.
- Partner with customer to provide exceptional service while collecting information to influence product development and opportunities based on customer feedback.
- Perform periodic quality checks to ensure quality standards are achieved.
- Work with your peers and other departments to develop new and improve existing processes.
- Perform troubleshooting and preventative maintenance to achieve issue resolution and a high level of system operability and uptime.
- Create SOW’s and subcontract agreements for vehicle and sign deployments under the direction of the PM.
- Strong customer relationship skills with excellent verbal and written communication abilities.
- Strong organizational, time-management, and attention-to-detail skills, with the ability to prioritize tasks and manage multiple project demands.
- Ability to work independently, collaborate effectively within a team, and self-manage responsibilities.
- Demonstrated ability to oversee and direct others, set clear expectations, and hold individuals accountable for performance and deliverables.
- Strong electrical and mechanical aptitude, with the ability to systematically diagnose and troubleshoot electrical, mechanical, computer, and networking issues.
- Proficiency in using multimeters, soldering irons, crimping tools, and other electronic and mechanical hand tools.
- Ability to read, interpret, and apply electronic schematics, wiring diagrams, and mechanical drawings.
- Advanced computer skills, including Microsoft Word, Excel, and Visio, with the ability to quickly learn specialized software and technical systems.
- Creative and innovative problem-solving skills with the ability to identify practical solutions to technical and operational challenges.
- Five or more years of relevant experience in field engineering, field service, electronics, or a similar technical role. An associate degree in a related technical field may substitute for up to two years of experience.
- Demonstrated experience managing subcontractors and working directly with external customers is required.
Numbers & Facts
| Location | State College, Pennsylvania |
| Industry | Computer/IT Services |
| Company Size | 20 to 49 employees |
| Year Founded | 2004 |
| Website | http://www.jpcpartners.com |
About Company
JPC Partners
Founded in 2004, JPC Partners has established itself as a premier provider of top talent to employers throughout the Eastern United States from Start-ups to Fortune 500 companies.
Services
Retained Search
When it comes to executive searches, we know how important it is to find a partner who can understand your needs, recruit best-in-class talent, and work collaboratively towards a successful hire. With a deep understanding of our practice areas and solid, collaborative relationships with industry leaders, we drive top performance in the executive recruiting sector, delivering a better experience for both our clients and candidates.
Direct Hire Staffing
Focus on running your business while JPC handles the hiring process for you. We will evaluate the position; source qualified candidates; screen, interview, test and assess each one; and check backgrounds and references – all to ensure you hire a top performer.
Contract Staffing and Contract to Hire Staffing
Our clients can try out an employee on the job for a predetermined period of time, before making a full-time hiring decision. This allows our clients to evaluate the candidate in a true work setting to ensure a great fit.
JPC focuses on providing expert resources for each assignment based on your unique requirements developed through customer collaboration.
JPC is able to attract and retain technology experts and consultants through our sourcing network and data base built on over thirty years of business and information technology contacts including personal and professional referrals. We are able to attract and retain our IT consulting professionals with a compensation model that rewards excellence and places our consultants among the best paid in the industry while pricing our services at very competitive rates that provide value for our clients and keep our staff motivated.
JPC helps our clients place IT talent in the following and other areas:
- CEO / CTOs / CIOs / VPs of IT
- Application and Infrastructure Directors
- Project Managers
- Business Analysts
- Database Administrators
- Technical Writers
- Network Architects and Administrators
- Software QA / Testers
- Systems Architects
- Application Developers
- Application Architects
- Web Developers
- Data Warehousing
- Business Intelligence
- IT Auditors
- Network Engineers
- Programmer Analysts
- Mobile Application Developers
Temporary Staffing
Increase your workforce – without adding to your overhead. With JPC’s temporary staffing solutions, you’ll get the people you need, when you need them, to fill in for short- or long-term projects.
Skills
- Bill of Materials (BOM)unmatched
- Communication Skillsunmatched
- Computer Networksunmatched
- Computer Skillsunmatched
- Cross-Functionalunmatched
- Customer Relationsunmatched
- Customer Satisfactionunmatched
- Customer/Client Researchunmatched
- Detail Orientedunmatched
- Documentationunmatched
- Electrical Wiringunmatched
- Electricityunmatched
- Electronicsunmatched
- Establish Prioritiesunmatched
- Hand Toolsunmatched
- Identify Issuesunmatched
- Leadershipunmatched
- Microsoft Excelunmatched
- Microsoft Visiounmatched
- Microsoft Wordunmatched
- Multitaskingunmatched
- On Site Supportunmatched
- Organizational Skillsunmatched
- People Managementunmatched
- Presentation/Verbal Skillsunmatched
- Preventative Maintenanceunmatched
- Problem Solving Skillsunmatched
- Process Improvementunmatched
- Product Developmentunmatched
- Project/Program Coordinationunmatched
- Project/Program Managementunmatched
- Quality Metricsunmatched
- Sales/Support Engineering (SE)unmatched
- Schematicsunmatched
- Solderingunmatched
- Statement of Work (SOW)unmatched
- Survey Designunmatched
- Survey Softwareunmatched
- Time Managementunmatched
- Training/Teachingunmatched
- Writing Skillsunmatched
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