Field Events Specialist

SHI International

Austin, Texas

JOB DETAILS
SKILLS
Analysis Skills, Billing, Budget Management, Business Plan, Campaigns, Communication Skills, Content Delivery/Distribution, Contract Negotiation, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Support/Service, Customer/Client Research, Detail Oriented, Diversity, Establish Priorities, Event Management, Field Marketing, Follow Through, Hardware Virtualization, High School Diploma, Identify Issues, Leadership, Lift/Move 50 Pounds, Logistics, Logistics Management, Marketing, Marketing Communications, Marketing Plan, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Negotiation Skills, Problem Solving Skills, Record Keeping, Revenue Growth, Sales, Technical Support, Time Management, Travel Planning, Vendor/Supplier Planning, Videoconferencing, Virtual Hosting, Web Hosting, Willing to Travel
LOCATION
Austin, Texas
POSTED
5 days ago

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

  • Continuous professional growth and leadership opportunities.

  • Health, wellness, and financial benefits to offer peace of mind to you and your family.

  • World-class facilities and the technology you need to thrive – in our offices or yours. 

Job Summary

The Field Events Specialist coordinates and executes event logistics by collaborating with partners, managing budgets, and negotiating contracts with vendors to ensure seamless experiences. This role involves designing creative event concepts, providing hands-on customer service, and overseeing promotional items while maintaining accurate financial records. Additionally, the Events Specialist manages all logistical aspects, facilitates communication among stakeholders, and supports the events team by filling in as needed

Role Description

•    Support the Field marketing Team with the SHI Field Event program
•    Assist with creating marketing plans and executing marketing activity
•    Support the Strategic Vendors and other emerging partners with Marketing initiatives
•    Assist with submitting, claiming, invoicing, and rebates through the appropriate channels
•    Work closely with the relevant specialists and sales teams to understand business plans and focuses
•    Support with maintaining the MySHI marketing page including all content and collateral
•    Aid with marketing communications (all formats – internal and external)
•    Assist with event planning and execution
•    Work with agencies and internal resources to deliver strong creative content in line with SHI’s strategy and business objectives
•    Manage the communication of campaign results to vendors
•    Contribute to overarching activities and strategy



Behaviors and Competencies

  • Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.
  • Negotiation: Can identify opportunities for compromise, propose solutions, and take action to influence outcomes without explicit instructions.
  • Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.
  • Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
  • Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.
  • Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
  • Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.
  • Follow-Through: Can manage multiple tasks, prioritize effectively, and meet deadlines without needing explicit reminders.
  • Leadership: Can identify team dynamics, propose strategies, and take action to ensure team cohesion and productivity without explicit instructions.
  • Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
  • Detail-Oriented: Can identify errors or inconsistencies in work and make necessary corrections.



Skill Level Requirements

  • The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate
  • Proficient in utilizing video conferencing platforms, hosting virtual meetings, managing participant interactions, and troubleshooting common technical issues - Intermediate
  • Ability to manage and maintain confidential information - Intermediate
  • Familiarity with Concur and other airline carrier tools such as JetBlue and United for managing travel arrangements - Intermediate
  • Proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth - Intermediate



Other Requirements

  • Completed High School Diploma
  • Experience with MS Applications (Outlook, Excel, Word)
  • Positive attitude and friendly demeanor
  • Travel may be required up to 10-20%
  • Must be able to lift up to 50lbs
  • Extended hours may be required to complete certain special projects, including but not limited to nights & weekends, on occasion

The estimated annual pay range for this position is $50,000 - $70,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.   

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status 

About the Company

S

SHI International

Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million "software-only" regional reseller into a $8.5 billion global provider of information technology products and services. Dynamic, scalable, innovative solutions delivered with world-class customer support have made SHI the complete IT hardware, software and professional services solution provider it is today.

Under the guidance of our current ownership for nearly 30 years, SHI has never been faced with a merger or acquisition that could distract us from supporting our customers. Remaining focused on the job at hand has allowed us to forge long-term relationships with the clients and OEM partners who remain our most loyal and ardent supporters. The most important metric by which success can be measured - the rate at which we retain our customers - is 99%, ranking SHI among the highest in our industry or any other!

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Computer Software
FOUNDED
1989
WEBSITE
https://www.shi.com/