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Skills

  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Drillingunmatched
  • Driver's Licenseunmatched
  • Electrical Componentsunmatched
  • Equipment Maintenance/Repairunmatched
  • Establish Prioritiesunmatched
  • Forkliftunmatched
  • Identify Issuesunmatched
  • Insuranceunmatched
  • Latheunmatched
  • Maintenance - Electricalunmatched
  • Maintenance Servicesunmatched
  • Metalworkingunmatched
  • Mobile Applicationsunmatched
  • Organizational Skillsunmatched
  • Presentation/Verbal Skillsunmatched
  • Project/Program Managementunmatched
  • Sales Managementunmatched
  • Writing Skillsunmatched

Description

  • Diagnose and troubleshoot customer breakdowns; provide proper repairs to minimize equipment downtime and initiate estimates for on-site repairs.
  • Set up and operate lathe, drill press, grinder, and other metalworking tools to make and repair parts.
  • Perform routine scheduled maintenance, including standard inspections, repair and replace defective parts, lubricate parts, and repair electrical equipment.
  • Inspect used parts to determine changes in factory specifications.
  • Review repair work and scheduled maintenance results with customers, communicating any potential issues. Responsible for field quoting and communicating services to customers.
  • Utilize the Mobile Service application to close the day, fill out work orders, obtain customer signatures, finalize jobs, and mark them as complete.
  • Provide daily status updates to the dispatchers and review any customer issues or concerns with the dispatcher and account manager.

**POSITION QUALIFICATIONS

**

  • High School Diploma or equivalent. Vocational or technical certification preferred.

  • 2+ years of experience in a service technician role.

  • Previous experience with hydraulics and computer diagnostics. Ability to interpret and apply schematic diagrams.

  • Valid Driver’s License and driving record acceptable to insurance company.

  • Ability to work independently and to effectively prioritize demands and execute tasks.

  • Strong attention to detail, project management, and organizational skills.

  • Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.

  • Adhere to company’s core values.

  • We are a drug free workplace. All positions require pre-employment screening.

Numbers & Facts

LocationLong Island, NY

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