Field Manager, Crew Based, Residential Energy Service

The Tesla Energy Service Team is a group of highly skilled, uniquely talented people passionate about working together towards the goal of accelerating the world's transition to sustainable energy. A Field Manager is primarily engaged in the supervision, mentorship, guidance, and inspiration of the local field team so they continually develop and deliver to Tesla standards. The Field Manager will provide day-to-day supervision of crews in the assigned geography, including scheduling, travel between service locations and customer sites, and coordination of the installation, maintenance, alteration, repair, and/or replacement of Tesla energy products with heavy emphasis on internal staff coordination. 2+ years of applicable experience is preferred but not required; experience in management is ideal.

• Exercise independent judgment and discretion in the customary and regular management of the field team to meet departmental goals via appropriate allocation of workload, effectively managing resources and tracking goals with regards to safety, quality and efficiency
• Direct crew travel between service locations and customer sites, including overnight when required
• Provide professional career development and training for your team including but not limited to, weekly meetings, 1:1 coaching sessions, constructive reviews, supporting and promoting top talent into future Tesla leaders. Participate in recruiting, onboarding and training of new team members
• Represent Tesla in a professional and responsible manner when communicating with others both inside and outside the company
• Implement, monitor, and enforce adherence to quality and safety policies including onsite safety and quality audits. Utilize daily reporting tools to ensure jobs are correctly categorized and take ownership of all projects
• Develop and maintain strong working relationships with peers and stakeholders across the organization. Coordinate the most cost-effective field process, construction methods and materials for assigned work
• Collect feedback and work with leadership to address escalations from staff, subcontractors, other departments and customers in order to maintain exceptional customer experience at all times. Assist the Manager as needed to maintain the integrity of the operation
• 2+ years applicable experience preferred but not required; ideally in management. Prior experience installing and servicing BESS & Solar PV systems, managing and scheduling multiple electrical projects, residential construction, and reading construction/electrical diagrams preferred
• Previous work experience focused on job quality and safety preferred. Must be a self-starter able to work independently
• Must be adaptable to change and work well under pressure, manage competing demands and meet tight deadlines with strong follow through and decision-making skills
• Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including but not limited to peers and customers
• Proficient using Microsoft Office, Google Earth, and customer account management software
• Ability to work both inside and outside in physically demanding environments: heat/cold, wet/humid, and dry/arid conditions
• Travel within the assigned geography, including overnight, is required. Must possess applicable license(s) and certification(s)

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program