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Field Manager- Janitorial

Anchor World Services

Chicago, Illinois

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JOB DETAILS
SKILLS
ADP, Background Investigation, Budget Management, Budgeting, Communication Skills, Custodial Services, Customer Satisfaction, Customer Support/Service, Disciplinary Action, Disease, High School Diploma, Human Resources, Mentoring, Operations Management, Performance Reviews, Project Tracking, Record Keeping, Regulatory Compliance, Staff Development, Staff Requirements, Team Lead/Manager, Time Management
LOCATION
Chicago, Illinois
POSTED
Today

Field Manager- Janitorial Services

Yearly: 55K - $500.00 monthly car allowance
 
The Field Manager is responsible for providing support to the team, communicating and coordinating daily with Supervisors and Team Leaders and handles all escalated issues brought forth. The position will liaise and communicate with department heads on a weekly basis and attend meetings, ensuring issues are dealt with promptly and to the satisfaction of the client. Position is responsible for the training, development and evaluation of staff, ensuring operations are running efficiently on a day-to-day basis.

DUTIES & RESPONISBILITIES:

  • Support and mentor Supervisors to become independent and able to perform tasks with excellent results; Focus on providing five star customer
  • Communicate daily with Supervisors to ensure staff is following duty list(s) and quality performed is excellent and completed within the given timeline
  • Work with Assistant Director to stay within budget each week
  • Review, edit and submit staff payroll each week through ADP
  • Oversee Work Improvement Discussion (WID’s) and disciplinary action(s) to improve effective team communication
  • Conduct quarterly reviews with supervisory team to clearly address operational goals and help keep team on track
  • Work with HR and ensure staff operates in compliance to LCS standards, policies and procedures; Prepares and submits recommendations relating to staff development to Human Resources department; Assists HR meet monthly training requirements for support staff
  • Utilizes ADP system to ensure proper communication with other departments
  • Follows chain of command and communicates to the appropriate parties when issues arise

COMPETENCIES:

  • Working knowledge of janitorial terminology, supplies and equipment
  • Working knowledge of floor work including strip and wax, burnishing, re-coating, carpet cleaning, bonneting
  • Working knowledge of record-keeping techniques and basic financial budgeting
  • High School Diploma or General Equivalent Degree (GED) or Associate’s Degree
  • Ability to pass a full criminal background check which includes misdemeanor and felony investigation
  • Ability to pass random drug and alcohol screening throughout the year
  • Ability to handle stressful situations and work within deadlines
  • Ability to provide customer service when interacting with the public, our customer and students throughout the work day

WORKING & PHYSICAL CONDITIONS:

  • Tasks will involve use of public or shared bathroom facilities with potential exposure to blood-borne diseases. Employees are required to wear personal equipment protection (PPE). Fast paced environment; Public space; Time management needed to balance and complete tasks throughout the day.
  • Ability to lift forty (40) pounds occasionally. The position may involve walking and standing for long periods of time and includes stooping, squatting, lifting, carrying, pushing, pulling, bending and climbing stairs.
  • Noise levels may increase when operating equipment, ear plugs are required.
  • Use of ladder with supervision. Use of ladder without supervision (after training)

UNIFORM REQUIREMENTS:

  • The employee is responsible for wearing Black Khaki Pants and non-slip black work shoes. Sneakers or any shoe which looks like a sneaker is not acceptable.
  • Uniform Shirts are provided by LCS Facility Group
  • Dangling jewelry is prohibited at the work site and includes all necklaces, bracelets and earrings.
  • Tattoos must be covered under uniform; Tattoo sleeves should be covered with a long sleeved shirt and / or a tattoo sleeve.
  • Piercings must be taken out during work hours, including all face and mouth piercings.
  • Hair should be kept tied up, clipped or pulled back during work hours.
Reports To: Regional Manager

About the Company

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Anchor World Services

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