Are you a natural leader who thrives on hitting goals and inspiring a team? If you’re someone who constantly aims higher and knows how to bring out the best in others, your future is bright at Lawn Doctor. We are looking for an ambitious, full-time Field Manager ready to take charge, drive results, and lead our team to excellence.
Job Summary
The Field Manager is responsible for the daily oversight, productivity, and performance of our technician crew. You’ll be the bridge between management and the field, ensuring every job is done right, on time, and safely.
Key Responsibilities
Team Leadership: Collaborate with management to plan daily schedules and supervise technician activities.
Performance & Quality: Maintain high standards for quality, budget, and timelines. Drive crew performance to ensure maximum customer satisfaction.
Training & Development: Identify training needs and provide hands-on coaching to help your team grow.
Safety First: Promote a rigorous safety culture. Conduct regular job-site observations and vehicle inspections to ensure all company protocols are followed.
Customer Relations: Act as the point of contact for escalating customer concerns, resolving issues quickly and documenting all correspondence.
Reporting & Documentation: Ensure all accident reports, injury claims, product inventory and daily company documentation are completed accurately and on time.
Operations: Manage supervisory duties including work assignments, performance and lawn evaluations, and employee relations in accordance with company policy.
What You Bring to the Table
Multi-tasking Pro: You can handle a fast-paced environment and tight deadlines without breaking a sweat.
Problem Solver: You think analytically, use sound judgment, and can troubleshoot issues independently.
People Person: Excellent interpersonal skills with the ability to motivate and lead a diverse team.
Management Knowledge: A solid understanding of basic supervisory principles and employee management.
Physical & Role Requirements
Field Ready: Ability to work outdoors in all weather conditions and handle a physically demanding role (stooping, crawling, lifting up to 75 lbs.).
Flexible Schedule: Willingness to work long or irregular hours as needed to get the job done.
Clean Record: Must pass a pre-employment background check and drug screen.
Valid Driver’s License: Must have a clean driving record that meets company insurance requirements.
Numbers & Facts
Location
Olive Branch, MS
Skills
Analysis Skillsunmatched
Budgetingunmatched
Business Performance Managementunmatched
Calendar Managementunmatched
Coachingunmatched
Corporate Policiesunmatched
Customer Escalationsunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Documentationunmatched
Driver's Licenseunmatched
Employee Relationsunmatched
Identify Issuesunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Multitaskingunmatched
Needs Assessmentunmatched
People Managementunmatched
Performance Analysisunmatched
Physical Demandsunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
Team Lead/Managerunmatched
Time Managementunmatched
Training/Teachingunmatched
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