OPERATIONS MANAGER - Nexus in Middlesex County (NJ)
MCP SFM, LLC
LOCATION: Edison, NJ
DEPARTMENT: OPERATIONS
REPORTS TO: OPERATIONS DIRECTOR
STATUS: FULL-TIME (EXEMPT)
ABOUT THE COMPANY:
Nexus in Middlesex County (NJ) is a premier sport, recreation and entertainment district focused on improving the health and economic vitality of Eddison, NJ. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Nexus in Middlesex County (NJ) is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY
The Operations Manager will be responsible for the overall management of field-related events at the complex. This position provides direction, training and development opportunities to front-line managers and part-time staff during events. The Manager will work closely with outside event owners, venders and other department leaders in order to successfully accomplish these responsibilities.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Develop and execute seasonal and daily field preparation schedules to support tournaments, leagues, camps, and special events.
- Oversee effective communications with event owners pre and post event
- Oversee the administration and high level of detail required in the organization of events
- Oversee all field maintenance activities including lining, drainage, and surface repairs for natural and synthetic fields.
- Manage field inventory, equipment, and supplies; oversee preventive maintenance and coordinate repairs of related machinery.
- Monitor field conditions and performance; prepare reports on usage and maintenance activities, and recommendations for improvements.
- Manage relationships with vendors for turf products, services, and specialty field work.
- Coordinate closely with the Operations Director, event teams, and tournament managers on field assignments, layouts, and logistics.
- Ensure compliance with all health, safety, environmental, and quality standards; maintain safe playing surfaces and address hazards promptly.
- Support in hiring process, training and developing direct reports
- Assists with labor law compliance and adherence
- Negotiates and produces contracts for relevant vendors building a good working relationship
- Builds an overall understanding of the events in the company portfolio, their operational aims and their revenue streams
- Closes liaison and communication with other departments within the events team including marketing and sales
- Ensures all health & safety, quality control, expense management, security, procedures, and, facility maintenance
- Lead cross-functional teams
- Ensures events comply with safety regulations
- Develops and manages budgets and exercises control in expense management and facility maintenance
- Analyze event performance and prepare metrics presentation
- Promotes company culture and expectations to staff
- Gives final operational approval for event set-up
- Serves as MOD on nights and weekends
- All additional tasks assigned by management
MINIMUM QUALIFICATIONS:
- Bachelor's degree in management, sports management, business or related field with 3-5 years of experience in a leadership role in operational management and/or event management
- Food service and food service management experience preferred
- Must have excellent interpersonal, project management and problem-solving skills
- Must be a team player
- Must have excellent verbal and written communication skills
- Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
- Must be able to work flexible schedules including weekends, nights, and holidays
- Must be willing to obtain CPR certifications
- Well organized, efficient, flexible, and able to meet deadlines
- Able to cope with many tasks at once and work to tight schedules
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift 50 pounds waist high
- May be required to sit or stand for extended periods of time in various conditions
- Limited travel may be required
- Weekends, nights and holidays required