Position Summary The Field Operations Supervisor is responsible for overseeing day-to-day field operations in support of the Washington DOT program, including direct supervision of Mobile Operators. This role ensures safe, compliant, and efficient deployment of traffic enforcement equipment and personnel, while maintaining high standards of vehicle readiness, employee performance, and contract adherence.
Job Description:
Job Description
Key Responsibilities
Field Operations Management
Supervise and coordinate daily activities of Mobile Operators assigned to field deployments
Ensure timely and accurate deployment of vehicles and traffic camera systems to designated locations
Monitor field operations to ensure productivity, uptime, and adherence to schedules
Respond to and resolve operational issues in real time, including equipment or personnel challenges
Contract Compliance & Quality Assurance
Ensure all operations comply with WSDOT contract requirements, company policies, and applicable regulations
Conduct routine audits of field activity, documentation, and system usage
Maintain accurate records related to deployments, incidents, and performance metrics
Partner with leadership to prepare for and support audits, inspections, and reporting requirements
Fleet & Equipment Oversight
Enforce standards for vehicle cleanliness, organization, and overall condition
Ensure all vehicles are properly maintained, fueled/charged, and operationally ready
Oversee proper handling, setup, and security of traffic enforcement equipment
Coordinate maintenance and repairs as needed
People Leadership & Talent Development
Provide direct supervision, coaching, and performance management for Mobile Operators
Train new hires on field procedures, safety protocols, and equipment operation
Conduct regular ride-alongs, field observations, and performance evaluations
Foster a culture of accountability, professionalism, and continuous improvement
Address employee relations issues promptly and escalate as appropriate
Safety & Risk Management
Promote and enforce a strong safety culture in all field operations
Ensure compliance with all driving, equipment, and roadside safety protocols
Investigate incidents, accidents, or near-misses and implement corrective actions
Communication & Coordination
Serve as the primary point of contact between field staff and operations leadership
Coordinate with internal teams (e.g., maintenance, compliance, scheduling) to support operations
Provide regular updates on field performance, risks, and operational needs
Qualifications
3+ years of supervisory experience in field operations, transportation, logistics, or a related environment
Experience managing distributed or mobile workforces preferred
Strong knowledge of safety practices and regulatory compliance in field-based operations
Valid driver’s license with a clean driving record
Ability to travel locally/regionally and work flexible hours, including early mornings, evenings, or weekends as needed
Skills & Competencies
Leadership and team development
Operational execution and problem-solving
Attention to detail and compliance orientation
Strong communication and interpersonal skills
Ability to work independently in a fast-paced, field-based environment
Working Conditions
Primarily field-based, with frequent time spent in vehicles and outdoor environments
Exposure to varying weather and roadside conditions
May require lifting and handling of equipment
Success Metrics
On-time and compliant deployments
Vehicle and equipment readiness standards
Employee performance and retention
Safety record and incident reduction
Audit and contract compliance outcomes
Worker Type:
Regular
Number of Openings Available:
1
Numbers & Facts
Location
Washington
Skills
Auditingunmatched
Coachingunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Contract Requirementsunmatched
Corporate Policiesunmatched
Corrective Actionunmatched
Detail Orientedunmatched
Documentationunmatched
Driver's Licenseunmatched
Employee Relationsunmatched
Employee Retentionunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Logisticsunmatched
Maintain Complianceunmatched
Maintenance Servicesunmatched
Metricsunmatched
Mobile Technologyunmatched
Operational Supportunmatched
Operations Managementunmatched
People Managementunmatched
Performance Analysisunmatched
Performance Managementunmatched
Performance Metricsunmatched
Performance Reviewsunmatched
Problem Solving Skillsunmatched
Record Keepingunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Risk Managementunmatched
Safety Processunmatched
Talent Managementunmatched
Team Buildingunmatched
Time Managementunmatched
Willing to Travelunmatched
Workplace Issuesunmatched
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