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Field Operations Support Assistant

SCI Shared Resources, LLC

Ontario, CA

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JOB DETAILS
SALARY
$19–$23 Per Hour
SKILLS
Accidental Death and Dismemberment (AD&D), Accounts Payable, Administrative Skills, Background Investigation, Biology, Calculators, Communication Skills, Contract Processing, Copying Machines, Customer Relations, Customer Support/Service, Detail Oriented, Exceeded Sales Goal, Fax Machines, Federal Laws and Regulations, Flexible Spending Accounts, Groundskeeping, Healthcare, High School Diploma, Insurance, Internet Search, Inventory Management, Life Insurance, Mathematics, Microsoft Office, Office Equipment, On Site Support, Operational Support, Order Supplies, Organizational Skills, Presentation/Verbal Skills, Printers, Product Support, Sales, State Laws and Regulations, Support Documentation, Transaction Processing/Management, Writing Skills
LOCATION
Ontario, CA
POSTED
Today
Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. **JOB RESPONSIBILITIES** + Prepares death certificates, prayer cards and related documents + Completes required permits and or certificates + Prepares and processes Veteran’s Paperwork + Prepares marker monument placement paperwork + Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules + Prepares and distributes daily schedules, reports, and documents + Receives and processes payments and contracts + Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers + Orders office supplies + Oversees the processing of installation orders to grounds and maintenance departments + Processes accounts payable transactions + Assists with the preparation of obituaries + Assists Location Management, Sales, Family Service Counselors and payroll as needed + Acts as backup to Receptionist + Greets family members and friends + Communicates client family’s needs promptly and accurately to the appropriate staff member + Conveys a sense of concern and empathy with client family members at all times + Responds to customer inquiries via telephone, internet and in person + Maintains professional and cooperative relationships with county clerk, medical examiner and physicians **MINIMUM** **REQUIREMENTS** **Education** + High School or equivalent **Experience** + 1 - 2 years of experience in an office clerical or customer service capacity required + Experience working in a customer-focused and fast-paced professional environment required **Knowledge, Skills & Abilities** + Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience + MS Office Suite experience preferred + Basic mathematics skills required + Good verbal and written communication skills + Strong organizational skills and detail oriented + High level of compassion and integrity + Ability to maintain confidentiality **Pay** $19.00-$23.00/Hourly **Benefits** Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working around and/or handling deceased and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer. Postal Code: 91762 Category (Portal Searching): Administration and Clerical Job Location: US-CA - Ontario Job Profile ID: F00216 Time Type: Full time Location Name: Draper Mortuary

About the Company

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SCI Shared Resources, LLC

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