Field Operations Technician I/II
Salary
$61,647.25 - $93,652.83 Annually
Location
Calabasas, CA
Job Type
Full-Time
Job Number
2026-00423
Department
Water Operations
Opening Date
06/01/2026
Closing Date
Continuous
Position
This recruitment is being conducted to establish an eligibility list to fulfill current and future needs during the life of the eligibility list (up to one year). There is currently one (1) full-time vacancy in the Water Systems division and one (1) full-time vacancy in the Customer Service division. Positions in the Customer Service division focus primarily on water meter reading and customer service-related duties. Positions in the Water Systems division focus on maintenance duties related to district water meters and appurtenances. These groups work closely together and may perform work with the other division.
The recruitment process will consist of an application screening, 1st round (structured) interview, and a 2nd round (selection) interview. Candidates will be notified of their status in the recruitment process via e-mail. The tentative date ranges for the interviews are listed below:
TENTATIVE SCHEDULE
OPENING DATE: June 1, 2026
CLOSING DATE: Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when a sufficient number of qualified candidates are received to meet business needs.
First Review of Applications: June 30, 2026, OR when 150 applications are received, whichever comes first.
1st Round Interview Date Range: July 13 - 16, 2026
2nd Round Interview Date Range: July 20 - 23, 2026
Under the general supervision of the Customer Service Operations Supervisor or Customer Service Programs Supervisor, a Field Operations Technician I, II performs a variety of technical field work in support of potable and recycled water services, such as conducting electronic and physical water meter readings and reporting, investigating and resolving a variety of customer requests and urgent issues, performing mechanical work installing, repairing, testing, and calibrating related equipment, and other duties in support of the delivery of potable and recycled water services.
This is a flexibly staffed series and employees typically enter at the Field Operations Technician I level. A Field Operations Technician I performs routine tasks and many of the duties required of a Field Operations Technician II but is not expected to perform at the same skill level. A Field Operations Technician I exercises less independent judgment and discretion and has a narrower scope of responsibility. Upon meeting the performance standards of the higher level as designated by the division and certification requirements, an employee is promoted to the II level. The II level is the fully experienced, journey level class. If an employee enters the series at the II level, the employee must have the required certification, closely related experience and meet the division's competency standards.
Field Operations Technicians may be required to work during after-hour, on-call periods and during other unusual or emergency situations and may be assigned to off-shift responsibility for water distribution. When assigned to off-shift responsibility for water distribution, Field Operations Technicians respond to SCADA computer alarms, customer calls for service, and customer turn-off/on service.
Essential Duties
Reads, records, and reports potable and recycled water meter readings, cleans face of meters and clears meter boxes and areas around the meter boxes so that meter can be read.
Generates and reviews computer reports to identify unusual usage; based on report results, determines need for confirmation of specific reads; rereads meters indicated to be reading too high or too low on computer summaries; rereads meters on which customer concerns have been received; investigates potential causes for unusual readings and documents findings.
Accesses computer programs for records regarding customer accounts and meter information; researches customer accounts and meter records for information and data. Maintains records on meter history, repairs and maintenance. Utilizes and maintains documentation and systems used in the performance of duties including maps, drawings, prints, schematics, operational and compliance records, work orders, procurement documents, geographical information systems (GIS), global positioning systems (GPS), and other systems and tools.
Responds to customer service calls for a variety of requests, questions, and concerns such as requests to turn on/off service and questions/concerns regarding high water use, leaks, no water, water pressure, billing, and other issues; confers with customer to determine full extent and nature of problem; investigates presence and probable causes of difficulties; advises customer of findings and possible remedies; records and reports findings for customer records.
Conducts preliminary investigations of water quality complaints; informs customer of findings; prepares report and refers, as necessary, to appropriate District personnel for further investigation.
Investigates high and low pressure difficulties; reads District maps and schematics to assess potential causes; reports findings to appropriate District staff and may assist with activities for remediation; advises customer of findings; explains District course of action or reasons that pressure problems cannot be remedied.
Performs maintenance and repairs to a variety of equipment including meters and meter boxes, automatic meter reading (AMR) and advanced metering infrastructure (AMI) equipment, pressure regulators, vaults and other water service appurtenances such as broken angle stops, pipe coatings, customer hand valves, broken lids, and boxes.
Performs preliminary investigation of leaks on mains and service lines; determines extent of leak and takes appropriate action, such as total dissolved solids (TDS) testing, main valve shutoff, notification to customers and other appropriate District personnel; responds to emergency calls pertaining to issues such as main leaks and sheared/downed fire hydrants.
Performs water audits/surveys at customers' properties and assists with recycled water surveillance, cross connection inspections, and backflow testing and maintenance.
May participate in varied construction activities, including pouring concrete, large meter change out, raising vaults, traffic control, etc.
Maintains yard, shop, vehicle, stock parts, and equipment inventory in clean, organized, and working order.
Qualifications
DEMONSTRATED KNOWLEDGE OF AND PERFORMANCE IN THE FOLLOWING AREAS:
ABILITY TO:
PHYSICAL AND SENSORY REQUIREMENTS:
Training and Experience Guidelines
Any combination of training and experience, which demonstrates attainment of the required knowledge and ability to perform the required work (with reasonable accommodation, if needed), typically:
EDUCATION: High school diploma or equivalent is required
EXPERIENCE: Field Operations Technician I - One (1) year of experience in dealing with the public in a customer/field service capacity and/or one (1) year of experience working in a construction or mechanical repair activity. Field Operations Technician II - One (1) year of experience as a Field Operations Technician I or comparable experience in potable water systems.
REQUIRED CERTIFICATIONS, LICENSES, AND REGISTRATIONS:
A valid California Class C Drivers License must be maintained at all times.
A State of California Grade III Water Distribution Operator Certification is required for a Field Operations Technician II.
DESIRED CERTIFICATIONS, LICENSES, AND REGISTRATIONS:
A State of California SWRCB Water Distribution Operator Certification and/or a State of California SWRCB Water Treatment Certification are desired.
Must obtain a State of California SWRCB Water Distribution Operator Grade I to advance beyond step "D" of the Field Operations Technician I salary range
It is the policy of the Las Virgenes Municipal Water District to ensure equal employment opportunity to all persons regardless of their race, color, national origin, religion, gender, sexual orientation, mental or physical impairment, ancestry, medical condition, marital status, or age (except where a bona fide occupational qualification). The District will act to ensure equal treatment to all persons in matters affecting recruitment, hiring, promotion, discipline, compensation, assignment, benefits, training, and layoff practices, and any other matters affecting employment with the Las Virgenes Municipal Water District. The same policy applies to all qualified Vietnam- era veterans, disabled veterans or other persons with disabilities that are capable of performing a particular job with reasonable accommodation to their disability.
In compliance with the American with Disabilities Act, if you need special assistance in the selection process please notify the Human Resources Division, in writing, upon applying.
Medical Insurance
The District currently covers up to $2,153.74 per month of the monthly premium cost of the offered medical plans and offers a choice of HMO and PPO plans.
Dental Insurance
The District provides dental insurance for employees and their dependents.
Life Insurance
Coverage is provided by the District in the amount of $50,000 plus one years salary up to a maximum of $150,000.
Short & Long Term Disability
The District provides coverage for continuation of two-thirds base salary up to $8,239 per month for absences which qualify under the plans.
Vacation
Initially earned at 4 hours per bi-weekly pay period up to a total of 6.46 hours per pay period.
Holidays
The District observes 12 holidays per year.
Deferred Compensation Plan
Employees may elect to participate in a 401(a) and 457(b) tax deferred retirement investment plans. The District will contribute $20 per pay period, up to $40 per month, match into the 401(a) account and up to 1.5% of base salary match on a $1 to $1 basis into the 457(b) account.
Sick Leave
Employees earn 8 hours per month.
Vision care
The District provides vision care for employees and offers an option for dependent coverage.
Retirement
Tier I - 2% at 55 for employees defined as "Classic" members by the California Public Retirement System; 7% employee contribution.
Tier II - 2% at 62 for new members to CalPERS; Employees contribute 50% of normal cost up to an annual maximum, currently 7.00% of salary up to $159,733.
In addition to CalPERS, the District participates in Social Security. The District and employees contribute a required percentage of base wages for Social Security.
Retiree Medical Benefits
The District will contribute 75% of the Kaiser Permanente Traditional HMO plan at the employee only level for employees who retire with at least ten years of service and are at least 55 years of age.
Tuition Reimbursement
After six (6) months of employment, employees may request up to $685 per course for continuing education reimbursement.
Flexible Spending Accounts
Employees may allocate up to $3,400 per year to pre-tax accounts for qualified health care expenses and $7,500 per year for qualified dependent care expenses.
Wellness Center
Employees have access to an on-site fitness facility at no cost. Employees also have the opportunity to participate in a Wellness Program
Physical Fitness Program
Employees may be reimbursed for up to $500/fiscal year for payment of costs with primary emphasis on preventive health maintenance, relative to obtaining/receiving a comprehensive physical examination, membership to private gym facilities, purchase of home gym equipment, or membership for at-home fitness programs.
Flexible Work Schedule
The District offers flexible work schedules based on the position and District operational needs.
01
This eligibility list established through this recruitment may be used to fill current and future full-time, part-time, and temporary vacancies for up to one (1) year. There is currently one (1) full-time vacancy in the Water Systems division and one (1) full-time vacancy in the Customer Service division. Please indicate which type(s) of employment you are willing to accept (select all that apply):
02
Describe your experience in a customer service capacity and/or in construction or mechanical repair work. In your response, please include: The number of years of experience in each area. The employer(s) or setting(s) where you gained this experience. A brief description of your specific duties. If you do not have experience in either area, please enter "N/A."
03
Do you have experience working in a potable water or recycled water distribution system?
04
Which of the following technology tools or systems have you used in a work setting? Select ALL that apply.
05
Describe your experience accessing and using computer systems to research customer accounts, review meter records, generate reports, or document field findings. Include the name(s) of the system(s) used if possible. If you do not have this experience, please type "No experience."
06
Do you currently hold a State of California State Water Resources Control Board (SWRCB) Water Distribution Operator Certification or Water Treatment Operator Certification? If yes, provide the certification type, grade level, certificate number, and expiration date. If you do not hold either certification, please enter "None."
07
Are you currently enrolled in or actively pursuing a State of California State Water Resources Control Board (SWRCB) Certification?
Required Question
Employer Las Virgenes Municipal Water District
Address 4232 Las Virgenes Road
Calabasas, California, 91302
Phone (818) 251-2226
Website http://www.lvmwd.gov