Field Operations Technician I

Field Operations Technician I

Location: Itasca, IL

Company: VB Spine

Looking for a career where your work truly matters? At VB Spine, you'll be part of a mission-focused team that supports surgeons during life-changing spinal procedures. We're the largest privately held spine company and among the largest family-owned medical technology companies in the world, dedicated to innovation, surgeon partnerships, and improving patient outcomes in spine care. As a Field Operations Technician I in our Operations function within the Spine division, you'll play a critical hands-on role in ensuring surgical sets are fully replenished, inspected, and 100% ready for surgery - directly supporting operating room schedules and patient care in a fast-paced environment.

What You'll Do:

• Physically receive and unpackage incoming inventory
• Conduct inventory, replenishment, and inspection of incoming branch surgical sets to prepare them for redistribution
• Perform accurate inventory transactions to maintain proper traceability
• Prepare and package surgical sets for shipment to hospitals and branches
• Coordinate with courier and transportation services for timely product distribution
• Rotate on-call support for nights and weekends as required
• Comply with all manufacturing procedures, training, and quality standards
• Ensure all daily orders are fulfilled while meeting or exceeding KPI targets for quality and service
• Assist with cycle counting inventory at hospitals and office locations throughout the territory

What You Bring:

• High School Diploma or equivalent required
• 2+ years of work experience (or equivalent combination of education and experience)
• Knowledge of the medical device industry and hospital customer base preferred
• Proficiency in Microsoft Office Suite
• Strong problem-solving, communication, and customer service skills
• Ability to thrive in a fast-paced environment with frequently changing priorities and multitask effectively
• Demonstrated ability to maintain composure in stressful situations
• Physical ability to frequently use hands for handling equipment and occasionally lift up to 40 pounds

Why VB Spine?

We believe in growing talent from within. At VB Spine, join a high-performing team where your hands-on work directly ensures surgeons have the right instruments and implants when they need them - supporting life-changing spinal procedures and positioning yourself for growth in a mission-driven medical company.

Compensation:

Pay for this role is competitive and based on experience, qualifications, and performance. The typical pay range for this position is $50,000.00 - $60,000.00 annually, with potential for overtime and incentives plus benefits. Final compensation is determined on a case-by-case basis and considers a variety of factors including experience level, skillset, and market conditions.

Benefits include:

• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and holidays
• Ongoing training and professional development opportunities
• Opportunity to grow within a fast-paced, dynamic company