The Field Operations Coordinator is the President's right hand in the field — the person who makes sure each day starts clean and the work that goes out the door meets Faithworks' standard. The day begins early, on-site with the crews, getting them staged, equipped, and dispatched on time; it continues with a small trash route and quality-control checks across active sites; and it includes attending pre-bid meetings and site visits to capture the information our estimators need to bid accurately. This is a hands-on, lead-from-the-field role — you are out with the crews and on the properties, not behind a desk or in a parked truck. It's built for someone dependable who can direct the work, uphold standards, and keep operations running smoothly without being told twice.
Core Responsibilities
Morning crew readiness (daily)
- Be on-site and with the crews before they depart — staged, fueled, and equipped for the day's routes
- Give crews clear direction on the day's priorities and any site-specific instructions; answer questions and resolve issues on the spot
- Verify trucks, trailers, and equipment are loaded, working, and ready; flag mechanical issues before they cost a day
- Confirm each crew has the correct route sheet / Service Autopilot schedule and any site-specific materials
- Dispatch crews on time and account for no-shows or gaps before they cascade
Client & agency communication (as needed)
- Serve as a dependable field point of contact for clients, property managers, and government/county officials
- Respond to calls, emails, and concerns promptly — no dropped threads; follow up until the issue is closed
- Walk sites with clients or officials when needed and translate their concerns into clear instructions for the crews
Quality control (weekly)
- Conduct scheduled and random QC inspections across active sites throughout the week
- Inspect against Faithworks' standards for mowing, landscaping, pressure washing, and janitorial work
- Document conditions with photos and written notes; flag deficiencies and coordinate corrections with crew leaders
- Track recurring problem sites and report patterns to the President
Trash route (weekly/daily as assigned)
- Run the designated small trash route reliably and on schedule
Estimating support (as scheduled)
- Attend pre-bid meetings and site visits
- Capture accurate site data: measurements, photos, access notes, site conditions, special requirements
- Hand off clean, complete site information to the estimating team (Cynthia – commercial/residential; Nicole – government bids) so quotes are built on real conditions, not guesses
General operations support
- Be the President's backup in the field: problem-solve on the spot, fill gaps, and keep the day moving
- Communicate field issues to the office clearly and without escalation
Requirements
Must have
- Valid Florida driver's license and clean driving record
- Dependable, early riser — consistent attendance is non-negotiable for this role
- Field experience in grounds maintenance, landscaping, or a related trade — enough to judge whether work meets standard
- Proven ability to direct a crew — comfortable giving instructions, holding a standard, and being the person in charge in the field
- Strong, prompt communicator — responds quickly to clients and officials and closes the loop; does not let messages or concerns sit
- Detail-oriented and organized; follows through without reminders
- Physically able to walk properties, be outdoors, and lift/move equipment as needed
Preferred
- Experience with Service Autopilot or similar scheduling/routing software (or quick to learn it)
- Familiarity with reading bid documents and basic estimating concepts
- Comfortable with photo documentation and simple reporting
- Bilingual (English/Spanish) a plus
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Extraordinary Service with a Smile
We are a team of hard-working people who are compassionate about what we do. We started our journey more than 13 years ago, and today we are one of the leading grounds maintenance companies in Mount Dora, FL. From pristine lawn care to trash-outs and sales cleans, Faithworks has done it all.
We provide a variety of services throughout Central Florida. Our core values include providing quality, dependable services to our clients. As a whole, we have a dedicated team with experience in lawn and grounds maintenance. Our team thrives on being fast and efficient to our client’s specifications.
Consequently, our future goals are to play a big part in the sustainability of the environment. So, we stay informed of new innovative equipment because we are not afraid of change.
Our Mission
Our Mission is to provide efficient and prompt total ground services with diligence and expertise to Florida’s residential, commercial, and government entities.