Field Sales Representative (FSR) is responsible for supporting the growth of the pallet business by developing new customer relationships and servicing existing accounts within the assigned territory. This role is designed for individuals early in their sales career who are eager to learn the business, build strong customer relationships, and grow into a full territory management role.
The FSR will partner closely with inside sales and operations teams to deliver strong customer service, identify opportunities, and drive volume and margin growth.
Key Responsibilities
Sales & Business Development
Identify and pursue new business opportunities within the assigned territory
Conduct customer visits to understand operations, needs, and growth opportunities
Support the sales process from prospecting through closing and ongoing account management
Develop and present proposals and quotes for customers.
Account Management
Service existing customers to ensure satisfaction, retention, and growth
Respond to customer inquiries, pricing requests, and product needs
Partner with internal teams to ensure timely delivery and issue resolution
Support account planning and growth strategies for key customers
Market & Territory Support
Learn the pallet and industrial packaging market, including customer applications and usage
Track leads, opportunities, and sales activity within CRM or tracking tools
Monitor territory trends and communicate customer insights to leadership
Assist in building territory plans focused on volume growth and profitability
Internal Collaboration
Work closely with inside sales, operations, and logistics teams to support customer needs
Communicate effectively across departments to resolve issues and deliver solutions
Participate in training, ride-alongs, and development opportunities to build product and market knowledge
Qualifications
Bachelor's degree in Business, Sales, Marketing, or related field prepared
0-2 years of experience in sales, customer service, or related field
Strong communication and relationship-building skills
High level of initiative, curiosity, and willingness to learn
Ability to work independently and manage time effectively
Valid driver's license and willingness to travel within assigned territory
Numbers & Facts
Location
Harrisburg, PA
Want to know if you’re a fit? Upload your resume and let our AI show you.