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Skills
- Calendar Managementunmatched
- Case Managementunmatched
- Communication Skillsunmatched
- Customer Experienceunmatched
- Customer Satisfactionunmatched
- Customer Support/Serviceunmatched
- Groundskeepingunmatched
- Logisticsunmatched
- Manufacturingunmatched
- Microsoft Officeunmatched
- Microsoft Windows Operating Systemunmatched
- On Site Supportunmatched
- Oracleunmatched
- Organizational Skillsunmatched
- Preventative Maintenanceunmatched
- Schedule Developmentunmatched
- Short Messaging Service (SMS)unmatched
- Supply Chainunmatched
Description
Our client, a leading Medical manufacturing company, is looking for a Field Service Administrator. This is for an initial duration of 06 months and is located at Indianapolis, IN.
Job Title: Field Service Administrator
Reference ID: 26-03503
Location: Indianapolis, IN.
Duration: 06 months
Job Type: Contract (Candidates must be able to work on W2 without VISA sponsorship)
We are currently seeking a Field Service Coordinator who will be responsible for driving efficiency and productivity within the field service organization while delivering a positive customer experience.
- This position is part of the Field Service Coordination department located in Indianapolis, IN and will be Onsite. Shift is Monday - Friday 10 am - 7 pm.
In this role, you will be responsible for:
- Planning and scheduling field service resources for Installations, Preventative Maintenance, and Field Modifications while balancing the urgent needs of a complex customer base.
- Driving customer satisfaction through the use of effective communication skills and following through on expectations.
- Managing the strategic scheduling and efficiency of Field Service resources while balancing priorities.
- The required qualifications for the job include:
- High School Degree or equivalent
- 2+ years of Customer service and/or service coordination/dispatching or case management experience
- Knowledge of standard Computer Administrative Tools (Windows, MS Office)
- It would be a plus if you had previous experience in:
- Associate's or Bachelor's Degree
- Experience in Supply Chain or Logistics routing
- Knowledge of Oracle/Service Max or similar SMS is desired
Interested and Qualified candidates, please send your most recently updated word document resume to Jaffer.s@sunrisesys.com or Pavan.P@sunriseysys.com
Numbers & Facts
| Location | Indianapolis, IN |
| Industry | Staffing/Employment Agencies |
| Company Size | 100 to 499 employees |
| Year Founded | 1990 |
| Website | http://www.sunrisesys.com/ |
About Company
Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.
We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.
Our collective business experience spans over two and a half decades and ranges from:
- Business, management, and technical fields
- Information technology consulting and software solutions.
- Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
- Motivating technology staff and establishing partnerships with Fortune 500 companies
Sunrise Systems has a vast range of competence in:
- Design, development, and support of cloud-based solutions from simple to highly complexed
- Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
- Data processing and data migration
- Application re-engineering and platform migration
- Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.