Job Description
POSITION SUMMARY
Provide onsite service, repair, and installation support for Ebara CMP equipment at customer locations. Working under direct supervision, you will troubleshoot and maintain system hardware, software, and network components to ensure optimal equipment performance and customer satisfaction. This position is a front end night shift (Sunday-Wednesday, 5:30 PM-6:00 AM), and includes a 10% shift differential.
ESSENTIAL FUNCTIONS
- Services equipment and/or products at customer sites or service center to include all contracted preventative maintenance, unscheduled maintenance, consumable changes, installations, and start-ups. (Essential)
- Ability to interpret operation manuals to determine the root cause of tool failures. (Essential)
- Provides documentation of preventative maintenance, downtime, issues, and time spent preparing reports for product movement and justification for on-site service. Must show proficiency in using the customer's system. (Essential)
- Perform preventive maintenance with little supervision. (Essential)
- Ordering, expediting, and notifying customers or management when product replacement is necessary. (Essential)
- Diagnose mechanical, hardware, software, and systems failures using service maintenance checklists and protocols. (Essential)
- Comply with Finesse training for proper maintenance of parts usage and transactions. (Essential)
- Complies with EBARA's safety policies, including participation in and completion of all required safety training. (Essential)
- Maintains a clean and safe working environment compliant with Ebara and customer safety policies. (Essential)
Numbers & Facts
| Location | Chandler, AZ |
| Industry | Manufacturing - Other |
| Company Size | 100 to 499 employees |
| Year Founded | 1991 |
About Company
Ebara Technologies takes it seriously when its parent says, "keep your room clean." Ebara manufactures cleanroom equipment necessary in semiconductor production. Through its two divisions, Components and Semiconductor Equipment, Ebara provides cleaning and ozone, systems, exhaust systems, chemical mechanical polishing systems, wafer plating, heaters, and other equipment used in the electronics industry for silicon wafer processing. It also offers solar exhaust management products as well as products for photovoltaic and OLED processes. Ebara Technologies has sales offices throughout the US, and sales and production facilities in Asia and Europe. Founded in 1990, the company is a part of Ebara Corporation's Precision Machinery Group.
Skills
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