Job Description
POSITION SUMMARY
Under direct supervision, perform client-site service, repair, and/or installation of company product(s). This job may include any aspect of product field support, including system hardware and software, and systems networking
ESSENTIAL FUNCTIONS
- Service equipment and/or products at customer sites or service center to include all contracted preventative maintenance, unscheduled maintenance, consumable changes, installations, and start-ups. (Essential)
- Ability to interpret operation manuals to determine root cause of tool failures. (Essential)
- Provide documentation of preventative maintenance, down time, issues, and time spent preparing reports for product movement and justification for on-site service. Must show proficiency with using customers' systems. (Essential)
- Perform preventive maintenance with little supervision. (Essential)
- Order, expedite and notify customers or management when replacement of product is necessary. (Essential)
- Diagnose mechanical, hardware, software, and systems failures using service maintenance checklist and protocols. (Essential)
- Comply with Finesse training for proper maintenance of parts usage and transactions. (Essential)
- Comply with EBARA's safety policies, including participation in and completion of all required safety training. (Essential)
- Maintain clean and safe working environment compliant with Ebara and customer safety policies. (Essential)
Numbers & Facts
| Location | Albany, NY |
| Industry | Manufacturing - Other |
| Company Size | 100 to 499 employees |
| Year Founded | 1991 |
About Company
Ebara Technologies takes it seriously when its parent says, "keep your room clean." Ebara manufactures cleanroom equipment necessary in semiconductor production. Through its two divisions, Components and Semiconductor Equipment, Ebara provides cleaning and ozone, systems, exhaust systems, chemical mechanical polishing systems, wafer plating, heaters, and other equipment used in the electronics industry for silicon wafer processing. It also offers solar exhaust management products as well as products for photovoltaic and OLED processes. Ebara Technologies has sales offices throughout the US, and sales and production facilities in Asia and Europe. Founded in 1990, the company is a part of Ebara Corporation's Precision Machinery Group.
Skills
- Contract Managementunmatched
- Documentationunmatched
- Equipment Maintenance/Repairunmatched
- On Site Supportunmatched
- Preventative Maintenanceunmatched
- Product Managementunmatched
- Product Supportunmatched
- Reporting Skillsunmatched
- Root Cause Analysisunmatched
- Safety/Work Safetyunmatched
- Semiconductorsunmatched
- Startupunmatched
- Systems Hardwareunmatched
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