Customer Support/Service, Electrical Components, Electronics, Identify Issues, Inventory Management, Inventory Management Software, Logistics, Maintain Compliance, Manufacturing Automation, Microsoft Excel, Microsoft Word, On Site Support, Order Picking/Packing, Procurement Management, Product Safety, Product Support, Purchasing/Procurement, Regulatory Compliance, Shipping/Receiving, Soldering, Technical Support, Vehicle Fleets, Willing to Travel
Location: Berkeley, MO
Hourly rate: $44.82
Contractor benefits: Medical, Vision, Dental, 401k
Job Description:
Provides global technical support of company products at customer sites and Boeing locations. Supports solutions to emerging customer requirements to ensure product safety, integrity and supportability. Monitors customer products status and operational issues. Troubleshoots and resolves product maintenance and operational and/or fleet reliability issues. Assists with support of customer action plans and coordinates resources regarding airplane-on-ground (AOG) or non-mission capable (NMC) situations. Assists with engaging company resources to prevent and resolve in-service technical problems. Supports the development and execution of customer support plan, provides technical advice to simple inquiries, and supports ad hoc training.
Required Qualifications:
Experience with electronics, electronic components, mechanical, and/or mechanical components
Experience with parts procurement, inventory management, or logistics
Proficiency in MS Excel and MS Word
Willing and able to travel domestically up to 20% of the time
Preferred Qualifications:
Experience as a field service representative
Experience working in a technical or engineering environment
Experience in factory equipment or factory automation
Ability to work effectively and safely in an elevated environment using lifts and ladder platforms
Ability to move and pack items weighing up to 25lbs unassisted
Experience with fabrication, soldering, and/or repairs or mechanical or electrical components
Experience with parts procurement, inventory management, shipping & receiving, and/or international exporting
Experience with inventory management software
Experience coordinating and monitoring organizational laboratory compliance standards such as safety or ESD
Must be U.S. Person for purposes of Export Compliance. Reference Number: VEVBA
EEO Statement Apollo Professional Solutions, Inc. is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, disability status, medical condition, pregnancy, genetic information, protected veteran status, gender, sexual orientation, gender identity or expression, or any other status or characteristic protected under federal, state, or local law.
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Apollo Professional Solutions
Apollo Professional Solutions was founded by Gayle A. Williams in 1983 as a technical staffing firm supporting New England aerospace companies. Today, Apollo has grown into a $40 million year company, with 5 regional offices nationwide that offers diversified support to industries that include: defense, military, aeronautical, civil, food & beverage, healthcare, marine, pharmaceutical and scientific industries, as well as local government. We are an equal opportunity employers, that is also certified as a Women’s Business Enterprise by WBENC as well as the State of Massachusetts (SOWMBA Office.)