Field Service Consultant

Tata Consultancy Services Ltd

Miami, FL

JOB DETAILS
SALARY
$140,000–$150,000 Per Year
LOCATION
Miami, FL
POSTED
6 days ago

Must Have Technical/Functional Skill

  • Bachelor's degree in Engineering, Information Systems, Business, Supply Chain, or related field.
  • 5+ years of Oracle Field Service consulting experience.
  • Experience implementing Oracle Field Service Cloud solutions.
  • Strong understanding of mobile workforce management.
  • Experience in field operations and dispatch processes.
  • Knowledge of service lifecycle management.

Preferred Qualifications

  • Experience within:

o EPC

o Infrastructure Construction

o Utilities

o Energy

o Telecommunications

o Power Delivery Organizations

  • Oracle Field Service Cloud Certification.
  • Experience with Oracle Fusion ERP ecosystem.
  • Exposure to large-scale enterprise transformation programs.

Oracle Skills Required

Mandatory

  • Oracle Field Service Cloud (OFS)
  • Routing & Scheduling
  • Capacity Management
  • Mobility Configuration
  • Resource Management
  • Work Order Management
  • Dispatch Console

Preferred

  • Oracle Fusion SCM
  • Oracle Maintenance Cloud
  • Oracle PPM
  • Oracle Integration Cloud (OIC)
  • Oracle ERP Cloud
  • Oracle Field Service Cloud
  • Oracle Integration Cloud (OIC)
  • REST APIs
  • SOAP Services
  • Data Migration
  • Workflow Configuration
  • Mobile Application Configuration
  • Reporting & Analytics

Functional Skills

  • Field Service Operations
  • Workforce Scheduling
  • Dispatch Optimization
  • Asset Maintenance
  • Crew Management
  • Work Order Lifecycle
  • Service Level Agreements (SLA)
  • Resource Planning
  • Inventory & Materials Tracking

Soft Skills

  • Client Engagement
  • Stakeholder Management
  • Problem Solving
  • Leadership
  • Communication
  • Training & Knowledge Transfer
  • Process Improvement

Experience supporting field operations in the following sectors would be highly desirable:

  • Power Transmission & Distribution
  • Renewable Energy Construction
  • Pipeline Infrastructure
  • Telecommunications Network Deployment
  • Data Center Construction
  • Utility Services
  • Civil Infrastructure Projects
  • Water & Wastewater Operations

7-15+ Years Overall Experience

Ideal Candidate Profile

  • 7+ years in Oracle applications consulting.
  • 3+ years Oracle Field Service Cloud experience.
  • At least 1-2 end-to-end OFS implementations.
  • Strong integration experience with Oracle Fusion ERP.
  • Experience supporting large field-service or EPC organizations.
  • Proven expertise in workforce optimization, scheduling, dispatching, and mobile field operations.

Salary Range: $140,000-$150,000 a year

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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About the Company

T

Tata Consultancy Services Ltd