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Field Service Controls Technician

trak group

  • Springdale, OH
  • 4 days ago
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    Skills

    • Allen-Bradleyunmatched
    • Analysis Skillsunmatched
    • Automationunmatched
    • Commissioningunmatched
    • Communication Skillsunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Customer Trainingunmatched
    • Documentationunmatched
    • Electrical Engineeringunmatched
    • Electricityunmatched
    • Equipment Maintenance/Repairunmatched
    • Field Trialsunmatched
    • Identify Issuesunmatched
    • Industrial Engineeringunmatched
    • Leadershipunmatched
    • Lift/Move 50 Poundsunmatched
    • Maintenance Servicesunmatched
    • Manufacturingunmatched
    • Manufacturing Automationunmatched
    • Manufacturing Systemsunmatched
    • Mentoringunmatched
    • Multitaskingunmatched
    • On Site Supportunmatched
    • Physical Demandsunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Programmable Logic Controller (PLC)unmatched
    • Project Scheduleunmatched
    • Project/Program Managementunmatched
    • Solderingunmatched
    • Startupunmatched
    • System Start-Upunmatched
    • Technical Leadershipunmatched
    • Technical Supportunmatched
    • Testingunmatched
    • Weldingunmatched
    • Willing to Travelunmatched
    • Writing Skillsunmatched

    Description


    Field Service Controls Technician

    Setting/Hours: 100% In-Office (65–75% travel) | 8a-5p

    Join trak group in partnering with a growing client in Springdale, Ohio that’s expanding its Manufacturing team. 
    Position Summary
    We are seeking a Field Service Controls Technician to install, commission, troubleshoot, and service automated machinery at customer sites throughout the U.S., Canada, and occasional international locations. This highly technical, hands-on role serves as the primary on-site expert for electrical troubleshooting, PLC diagnostics, equipment startup, and customer support. The ideal candidate has strong electrical troubleshooting skills, experience with Allen-Bradley and Siemens PLCs, and enjoys traveling while solving complex automation challenges.
    Key Responsibilities Field Service & Commissioning

    • Install, commission, and start up automated machinery at customer facilities.

    • Travel to customer sites to troubleshoot, repair, and service automated equipment.

    • Perform electrical diagnostics and resolve equipment issues to minimize downtime.

    • Support machine commissioning and ensure systems meet performance specifications.

    • Provide remote technical support via phone and online troubleshooting tools.
    Controls & Technical Support

    • Troubleshoot PLC-controlled equipment, including Allen-Bradley and Siemens platforms.

    • Navigate PLC programs and perform minor program modifications as needed.

    • Troubleshoot HMI systems and electrical control systems.

    • Collaborate with Engineering during machine runoffs, testing, and pre-shipment validation.

    • Identify equipment improvements and communicate field feedback to Engineering and Manufacturing.
    Customer Support & Training

    • Train customers on equipment operation, maintenance, and troubleshooting.

    • Provide professional technical support while building strong customer relationships.

    • Prepare detailed field service reports documenting repairs, findings, and recommendations.

    • Support junior technicians through technical guidance and mentoring.
    Qualifications

    • Associate degree or technical certification in Electrical Engineering Technology, Industrial Automation, Mechatronics, or a related field;or 2–3 years of hands-on experience in automation, material handling, machine controls, or industrial equipment.

    • Strong electrical troubleshooting experience required.

    • Experience working with Allen-Bradley and Siemens PLC platforms.

    • Ability to navigate PLC programs and perform minor program edits (full PLC programming not required).

    • Working knowledge of industrial electrical systems and automated machinery.

    • Strong mechanical aptitude;welding or soldering experience is a plus.

    • Experience with HMI systems preferred.

    • Excellent troubleshooting, analytical, and problem-solving skills.

    • Strong written and verbal communication skills with the ability to interact directly with customers.

    • Ability to manage multiple projects and priorities simultaneously.
    Travel Requirements

    • 65–75% travel throughout the United States and Canada.

    • Occasional international travel.

    • Flexibility to support customer schedules and project requirements.
    Physical Requirements

    • Ability to lift up to 50 pounds without assistance.

    • Ability to work in varying temperatures, noise levels, and industrial environments.

    • Frequent standing, walking, bending, kneeling, climbing, and working in confined spaces.
    Ideal Candidate Profile

    • Hands-on controls technician with exceptional electrical troubleshooting skills.

    • Experienced working with Allen-Bradley and Siemens PLC systems in manufacturing or automation environments.

    • Customer-focused professional who enjoys traveling and solving technical challenges on-site.

    • Self-motivated individual capable of working independently while collaborating with engineering and manufacturing teams.

    • Strong communicator who can explain technical concepts clearly to customers and coworkers.

    • Career-minded technician seeking growth into senior technical or leadership opportunities.

     


    If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity.

    Numbers & Facts

    LocationSpringdale, OH
    IndustryStaffing/Employment Agencies
    Company Size500 to 999 employees
    Year Founded1972
    Websitehttp://www.trakcincy.com/

    About Company

    trak group, established in 1972, is proud of its impeccable reputation as a professional recruiting and staffing firm. trak has demonstrated an unmatched level of expertise and success in the industry, and takes great pride in its A+ rating from the Better Business Bureau.

    trak has been awarded “Best Places to Work” by the Business Courier three consecutive years; following the third and final nomination, trak was respectfully awarded with “The Best of the Best”. We continue to hold the Consumers’ Choice Award for Business Excellence and the “SPECTRUM Award” for Service Excellence from City Beat News indicating a 5-star customer service rating. Six of our employees have been inducted into the prestigious “International Hall of Fame” and four carry national certifications lending to their dedication and passion for our industry.

    Specializing in direct hire, alternative hire and contract opportunities, trak is currently partnering with over 300 client companies in the Greater Cincinnati and Northern Kentucky Area. Because we are proud of our process, we take time to source, screen and evaluate each candidate. Our placement fields include office support, customer service, accounting and finance, operations, management, human resources, sales and marketing, engineering and supply chain management.

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