Field Service Coordinator

Primary Talent Partners has a new contract opening for an Field Service Coordinator with a multinational science and technology company in Indianapolis, IN. This is a 6-month contract with a potential for extension.

Pay:$22.00 - $27.00/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment. Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship.


Schedule: Shift is Monday - Friday 10am - 7pm.


Description:
We are currently seeking a Field Service Coordinator who will be responsible for driving efficiency and productivity within the field service organization while delivering a positive customer experience.

This position is part of the Field Service Coordination department located in Indianapolis, IN and will be Onsite.


In this role, you will be responsible for:

• Planning and scheduling field service resources for Installations, Preventative Maintenance, and Field Modifications while balancing the urgent needs of a complex customer base.
• Driving customer satisfaction through the use of effective communication skills and following through on expectations.
• Managing the strategic scheduling and efficiency of Field Service resources while balancing priorities.

The required qualifications for the job include:

• High School Degree or equivalent
• 2+ years of Customer service and/or service coordination/dispatching or case management experience
• Knowledge of standard Computer Administrative Tools (Windows, MS Office)

It would be a plus if you had previous experience in:

• Associate's or Bachelor’s Degree
• Experience in Supply Chain or Logistics routing
• Knowledge of Oracle/Service Max or similar SMS is desired

Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners.com

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