This in-office role in Mason, OH supports the Field Service Technicians by managing service requests, scheduling engineers, and processing service orders within a CRM system.
It involves ensuring customer entry requirements, handling customer communication, and coordinating training materials for field schools.
The ideal candidate has an associate's degree or equivalent experience, with 6 months to 1 year of related work.
Proficiency in CRM, Adobe Acrobat, and Microsoft Office is required.
Committed to quality and diversity, the company values curiosity, humanity, simplicity, and connectivity, and is an equal opportunity employer.