This role provides technical support at customer manufacturing sites, troubleshooting, repairing, and installing electro-mechanical systems on machine tools.
It involves interacting professionally with customer personnel, documenting technical actions, and communicating status updates.
The position requires extensive domestic and international travel, often multi-week deployments.
Responsibilities include collaborating with various trades and internal teams, adhering to safety standards, and continuously improving technical skills.
Key tasks involve diagnosing complex electrical and mechanical issues, providing training, and managing on-site projects.
Qualifications include strong troubleshooting skills, effective communication, blueprint reading, and experience with CNC systems like Fanuc or Siemens.
Preferred candidates have an associate or bachelor’s degree and several years of related experience.
Travel is a significant component, with a minimum of 36 weeks per year.
This position demands physical activity in a manufacturing environment, including lifting, and exposure to various environmental conditions.