Job Description
• Able to perform installation, calibration, repairing and maintenance of equipment at customer site, troubleshoot electrical/electronic systems, assemblies, and subassemblies from using block diagrams • Able to perform equipment upgrades • Able to work independently • Develop strong customer relationships at multiple levels in the customer organization. • Manage customers expectations • Manage day-to-day service activities at assigned customer sites • Work with end users to schedule work tasks as required • Report and track activities including installations and equipment issues • Perform preventative and corrective maintenance tasks as necessary • Compiles data for and prepares regularly scheduled or special reports, analysis, and statements. • Interfacing with customer on technical matters • Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed from a strategic perspective for business results. • Process experience desired to be able to run and perform basic process troubleshooting • Drives key projects to improve equipment performance • Travel as needed to support customers • Drives key metrics such as costs, uptime, safety, and parts availability to ensure meeting the companys goals and customers expectations • Support other projects as assigned by management • Other duties as assigned
Requirements
• Five years experience in a field service engineer role dealing directly with customers preferably in semiconductor industry • Associates degree in electronics or equivalent experience in the electronics field • Domestic or international travel required up to 90% and may have a short notice of 24 hours • Ensures all safety requirements are satisfied and current as per local and corporate requirements
Locations
• Taylor, TX