Job Description
Field Service Engineer
Location: Austin, TX 78703
Pay: $65,000–$88,000
Hire Type: Direct Hire
Travel: Primarily within 50 miles of the Austin area, with overnight travel as needed
Pay: $65,000–$88,000
Hire Type: Direct Hire
Travel: Primarily within 50 miles of the Austin area, with overnight travel as needed
Benefits: A comprehensive benefits package is offered, including medical, dental, vision, paid time off, paid holidays, and a 401(k) plan.
We are seeking a hands-on Field Service Engineer to install, troubleshoot, repair, and optimize advanced automated manufacturing equipment at customer sites. This role is ideal for a mechanically and electrically skilled professional who enjoys problem-solving, working directly with customers, and supporting complex equipment in the field.
Travel is primarily within the Austin territory, with occasional overnight travel. Employees use their personal vehicle for local travel and receive mileage reimbursement. A rental vehicle is provided for longer-distance assignments. Employees traveling more than 150 miles from home receive a $70/day meal per diem. Travel completed on a weekend is compensated with a $250 stipend. Some weekend work may be required based on customer needs.
Key Responsibilities
- Install, configure, commission, and start up automated equipment at customer facilities.
- Perform equipment retrofits, upgrades, and custom modifications.
- Diagnose and resolve mechanical, electrical, software, and process-related equipment issues.
- Provide onsite and remote technical support to minimize customer downtime.
- Read and interpret electrical schematics, mechanical drawings, and system diagrams.
- Train customer operators and maintenance personnel on equipment operation, troubleshooting, and preventive maintenance.
- Advise customers on process optimization, equipment reliability, and best maintenance practices.
- Document service activity, technical findings, repairs, and customer feedback through detailed service reports.
- Partner with internal technical and engineering teams to resolve advanced equipment issues.
- Provide remote support from a home office when not assigned to a customer site.
Qualifications
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related technical field preferred; equivalent technical education, military training, or relevant experience will be considered.
- Experience servicing industrial automation, manufacturing equipment, SMT equipment, or similar machinery.
- Strong mechanical and electrical troubleshooting, repair, and preventive maintenance experience.
- Ability to interpret electrical schematics and mechanical drawings.
- Comfortable working with Windows-based software, system configuration, and basic networking concepts.
- Strong customer service, communication, and problem-solving skills.
- Ability to work independently and manage service priorities with minimal supervision.
- Valid driver’s license with an
Numbers & Facts
| Location | Austin, TX |
| Industry | Staffing/Employment Agencies |
| Salary | $65,000–$88,000 Per Year |
| Company Size | 500 to 999 employees |
| Year Founded | 1969 |
| Website | http://www.sterling-engineering.com |
About Company
Sterling Engineering has been a trusted partner for engineering, project management, and staffing solutions for over five decades. We provide exceptional engineering/technical recruitment and engineering project services to clients nationwide:
- Engineering & Technical Recruitment - With our focus on engineering, technical, and IT, Sterling has the in-depth knowledge, industry expertise, and robust employee pipeline it takes to rapidly find talent for even the most difficult to fill positions. Sterling’s extensive recruitment methodology allows us to engage the most talented employees in the marketplace. We offer exciting work and career-building opportunities for our candidates, along with expert support at every step of the process.
- Engineering Project Services – Our experienced, multi-disciplined team of project managers, engineers, and designers, led by licensed Professional Engineers (PE), provide project management, engineering, design, and Commissioning, Qualification, and Validation (CQV) to manufacturing, OEM, and R&D customers. We work on complex, highly technical projects across a number of industry sectors, and our ability to scale and seamlessly integrate at multiple levels of your organization is what differentiates us.
Sterling offers a unique combination of engineering solutions and Best of Staffing level service to help our clients and talent achieve their goals.
Skills
- Best Practicesunmatched
- Customer Support/Serviceunmatched
- Customer Trainingunmatched
- Customer/Client Researchunmatched
- Driver's Licenseunmatched
- Electrical Engineeringunmatched
- Electricityunmatched
- Equipment Maintenance/Repairunmatched
- Identify Issuesunmatched
- Maintenance - Electricalunmatched
- Maintenance Servicesunmatched
- Manufacturing Automationunmatched
- Manufacturing Equipmentunmatched
- Mechanical Engineeringunmatched
- Microsoft Windows Operating Systemunmatched
- On Site Supportunmatched
- Preventative Maintenanceunmatched
- Problem Solving Skillsunmatched
- Process Improvementunmatched
- Reimbursementunmatched
- Rentalsunmatched
- Retrofitunmatched
- Software Configuration Managementunmatched
- Surface Mount Technologyunmatched
- System Start-Upunmatched
- Systems Administration/Managementunmatched
- Willing to Travelunmatched
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