About the Role\n
We are seeking a dedicated and hands-on Field Service Engineer to provide on-site installation, commissioning, maintenance, troubleshooting, and technical support for Battery Energy Storage Systems (BESS).
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This is a project-deployment-based position that requires travel to customer and project sites. You will diagnose and repair low-voltage communication systems and high-voltage energy storage equipment while working closely with engineers, project managers, field technicians, and clients.
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Your work will help ensure that our battery energy storage systems operate safely, reliably, and efficiently. This opportunity is suitable for recent graduates and early-career engineers with 0–5 years of relevant experience.
Responsibilities\n
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- Perform routine inspections, preventive maintenance, repairs, and component replacements on battery energy storage systems
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- Troubleshoot low-voltage communication systems and high-voltage energy storage equipment using diagnostic software, multimeters, and other electrical tools
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- Install batteries, inverters, power-regulation equipment, and related components according to project specifications, technical drawings, and safety codes
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- Start up, commission, and test systems to verify compliance with performance and safety requirements
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- Diagnose and resolve issues involving wiring harnesses, circuit boards, communication modules, cooling systems, and other critical components
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- Collaborate with engineers and field team members to resolve complex technical challenges
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- Communicate clearly with clients regarding service progress, equipment issues, repair results, and maintenance recommendations
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- Maintain accurate daily work logs and detailed records of system operation, site conditions, parts used, repairs, and maintenance activities
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- Follow all company and site safety requirements, including PPE, LOTO, and applicable electrical safety procedures
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- Support project managers and engineers with project updates and other related assignments
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Work Schedule and Travel\n
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- Approximately 75% travel is required, depending on project schedules and field-service needs
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- Work schedules may change based on project milestones and site requirements
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- Some assignments may require extended stays at project sites
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- When not deployed, employees may support training, documentation, remote troubleshooting, and other assigned tasks
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- Travel will primarily cover [the United States / the United States and Canada]
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- Airfare, lodging, ground transportation, and per diem will be provided according to company policy
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Qualifications\n
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- Bachelor’s degree in Electrical Engineering or a related field
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- 0–5 years of relevant experience; recent graduates are welcome to apply
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- Understanding of low-voltage communication systems and high-voltage utility power or energy storage systems
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- Ability to read electrical drawings, equipment manuals, English-language SOPs, and technical documentation
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- Proficiency with multimeters and other common electrical tools
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- Basic computer skills and experience using diagnostic software
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- Valid driver’s license and ability to meet project travel requirements
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- Ability to lift up to 50 lbs
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- Ability to climb stairs and ladders and work in outdoor, industrial, and varying weather conditions
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- Strong sense of responsibility, troubleshooting ability, and teamwork
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- Willingness to travel approximately 75% of the time
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- Effective verbal and written communication skills in English
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- Mandarin Chinese proficiency is highly preferred and will be considered a strong advantage for this position.
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Preferred Qualifications\n
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- Experience with BESS, battery systems, inverters, or power-conversion systems
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- Experience with commercial and industrial power systems, utility projects, or renewable-energy projects
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- Experience with equipment installation, field commissioning, maintenance, technical support, or troubleshooting
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- OSHA 10/30, NFPA 70E, or other relevant safety certifications
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- Familiarity with PPE, LOTO, and high-voltage electrical safety procedures
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- Ability to communicate in Mandarin
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- Previous experience with frequent travel or project-based field assignments
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Employment Type and Sponsorship\n
This position begins as a contract role with a strong possibility of conversion to full-time employment.
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After conversion to full-time, the company may provide employment-based visa sponsorship to qualified employees, subject to individual eligibility, job performance, business needs, and company policy.
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Candidates with valid U.S. work authorization are welcome to apply. Please include your current work authorization status and any future sponsorship needs with your application.
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