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Field Service Engineer

Selectek, Inc.

Colorado Springs, CO

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JOB DETAILS
SALARY
$90,000–$135,000 Per Year
SKILLS
Acceptance Testing, Analysis Skills, Background Investigation, Business Solutions, Communication Skills, Continuous Improvement, Corrective Action, Corrective and Preventative Action (CAPA) Systems, Customer Relations, Customer Training, Data Analysis, Data Collection, Driver's License, Electricity, Electronics, Equipment Maintenance/Repair, Establish Priorities, Identify Issues, Implants, Interpersonal Skills, Logistics, Maintain Compliance, Maintenance Services, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, On Site Support, Preventative Maintenance, Problem Solving Skills, Quality Assurance Methodology, Root Cause Analysis, Safety Compliance, Safety Standards, Schematics, Software Engineering, Startup, Technical Drawing, Technical Support, Technical Writing, Telephone Skills, Test Equipment, Testing, United States Citizen, Work From Home
LOCATION
Colorado Springs, CO
POSTED
2 days ago
Selectek is hiring for a Field Service Engineer in the Colorado Springs, CO area.

The Field Service Engineer is responsible for providing technical support, installation, maintenance, and troubleshooting of ion implantation equipment at customer sites.

This job requires regular collaboration with team members and the ability to communicate clearly and professionally across diverse teams and cultures. The Field Service Engineer is expected to contribute to a positive and respectful work environment.

Relocation assistance available to qualified candidates!

Job Duties & Responsibilities
  • Perform installation, start-up, qualification, maintenance, and repair of ion implantation equipment at customer sites
  • Diagnose and troubleshoot mechanical, electrical, and vacuum system issues, utilizing schematics, manuals, and diagnostic tools
  • Execute preventive maintenance (PM) procedures and equipment upgrades in accordance with company standards
  • Respond to service calls and minimize equipment downtime through effective problem resolution
  • Accurately document service activities, including field service reports, parts usage, and technical findings
  • Interface directly with customers to provide status updates, technical explanations, and recommendations
  • Support root cause analysis and implement corrective and preventive actions (CAPA)
  • Maintain and manage assigned tools, test equipment, and service inventory
  • Ensure compliance with all safety standards, including customer LOTO (Lockout/Tagout), electrical safety, and site-specific requirements
  • Assist in equipment acceptance testing, process qualification, and performance validation activities
  • Provide basic operational guidance and training to customer personnel when required
  • Escalate complex technical issues to engineering or factory support teams as appropriate
  • Support installation planning, including site readiness verification and coordination with logistics teams
  • Participate in continuous improvement initiatives to enhance service quality, reliability, and efficiency
  • Maintain a high level of professionalism

Required:
  • 5+ years of experience in ion implanter systems. 
  • Knowledge of ion implanter principles and practices. 
  • Strong troubleshooting skills across mechanical, electrical, and vacuum technologies. 
  • Ability to read and interpret electrical schematics, mechanical drawings, and technical documentation. 
  • Excellent communication and interpersonal skills, with the ability to effectively interact with customers, vendors, and global team members. 
  • Ability to work independently, prioritize tasks, and operate with minimal supervision. 
  • Experience working effectively with diverse, global, and cross-cultural teams. 
  • Strong analytical skills, including data gathering, analysis, and interpretation. 
  • Proficiency with PCs and standard business software (Microsoft Word, Excel, PowerPoint, Google Workspace, and MS Teams). 
  • Ability to maintain confidentiality and handle sensitive information. 
  • Valid driver’s license.
Preferred:
  • Bachelor’s degree in electronics, Mechanical, or Software Engineering, or a related field.

Sponsorship: No - U.S. Citizen
Salary Range: $90,000 - $135,000 + OT eligible
Pay method when direct: Hourly + OT
Hours & Shift: Monday – Friday, 8-5 + occasional OT as needed
Work from home: occasionally but mostly expected to be onsite Monday - Friday
Working remote: No
Overtime: Yes, will get paid hourly + OT
Travel: Rare
Work Attire: Business casual
Does the Client Require a background check and drug test: Yes

Please contact Lizzie Johns at 470-203-0754 or Ljohns@selectek.net for more information.
 

About the Company

S

Selectek, Inc.

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