Field Service Engineer, Heavy Equipment

# Job Description

Brand: Bromma Team: Services Job Location: Durham, USA Apply now

## Information at a Glance

Position: Field Service Engineer - Heavy Equipment

About Bromma: BROMMA is a division of Kalmar operating under its own brand. BROMMA has been the leading manufacturer of crane spreaders ever since its formation in the 1960s. Today we have by far the highest market share of the worlds spreader suppliers. Today our spreaders are currently in use in 99% of the top-100 ports worldwide.

BROMMA sales and service network has a wide-reaching footprint. We are present with own sales offices on all continents and with an extensive network of agents we are able to support customers in every country in the world.

More information about BROMMA can be found on www.bromma.com

## Compensation Data

• Base Salary: 80k (DOE)
• Paid hourly, eligible for overtime
• Eligible for Annual Bonus

## Job Overview

Join us and take your career to the next level. Bromma Americas is currently seeking a Field Service Engineer/Technician that will support our North American customer base. We are looking for a self-motivated and customer-focused team player to join our organization.

As a Field Service Engineer, your primary role will be to provide hands-on technical support for Bromma equipment in the North American region. In this role, you will travel regularly to port cities in the U.S. and Canada that operate using our equipment. Some international travel aside from Canada will be required but will be limited.

This is a great opportunity to grow or join the exciting Ports and Terminals industry. You will be a key part of our success in keeping the international flow of cargo moving.

## Role Details

As part of the Bromma team, you will be working within a customer-centric organization that is focused on always exceeding the expectations of our customers. You will regularly work and communicate with our Americas Sales Organization, Engineering Teams, and Product Support Specialists to resolve customer problems and communicate their individual needs back to the organization. You will also work with our other offices and teams from around the globe.

This position is based out of the Bromma Americas headquarters in Durham, NC. A remote option is available. The office in NC is also our base of operations for our North American team. We also have supporting locations for the region in Miami, FL; Ottawa, KS; and Charleston, SC.

Bromma Spreaders are a global product, and we are the industrys most experienced manufacturer of container spreaders and lifting equipment. Since the 1960s, we have built thousands of fully automatic crane spreaders with an estimated 5,000 units in operation globally. Bromma has delivered spreaders to more than 500 terminals in over 90 countries on 6 continents. Bromma spreaders are in use in 47 out of the top 50 ports worldwide.

## Key Responsibilities

### Start-up & Commissioning

• Start-up and commissioning of new equipment.

### Customer Support & Team Collaboration

• Maintain good communication with customers.
• Perform classroom and hands-on training at customer sites.
• Communicate with customers to determine equipment problems.
• Relay design or functional problems identified in field operations to Engineering.
• Relay information concerning customer needs or problems to the Sales group and Product Support.

### Maintenance & Repair

• Coordinate and perform field service activities and after-sales projects.
• Handle warranty-related claims.
• Install software upgrades and make needed programming changes at customer sites.
• Program and test electronic equipment for spare parts or warranties.
• Perform other related after-sales duties.
• Complete required internal and external reporting.

### Compliance & Continuous Improvement

• Maintain compliance with company policies, Code of Conduct, and applicable regulations.

## What We Offer You

Green business is good business - its not just a slogan; were investing in fossil-free steel and real change.

Rewards that truly count: We offer meaningful development opportunities through varied assignments, fair and gender-neutral pay, and flexible working conditions - all within a culture that values your growth and celebrates success.

Work-Life Balance: Bromma understands the importance of a good work-life balance. We provide employees with paid vacation time, paid personal/sick days, and nine company-paid holidays annually.

Safety that moves us forward: Build your career with a company rooted in safety since the 1940s, ensuring stability and an environment that empowers you to speak and be heard.

Purpose that drives change: Youll contribute to solutions that transform global trade, creating environmental and operational innovations. Youll be in the drivers seat of ideas, developing digital technologies that set industry standards and position us as the forerunner.

People who move together: Youll collaborate with people who build lasting relationships through global expertise, connections, and a commitment to sustainability.

Become part of our global network of 5,200 professionals across 120 countries where your work drives innovation, sustainability, and meaningful impact around the world.

## What You Bring to the Role

### Qualifications

• Degree in Engineering or a related field preferred; high school diploma/GED required.
• US Drivers license required.
• Passport and TWIC Card required if candidate does not already possess these; must be obtained immediately upon hire.

### Technical Expertise

• Minimum of 3-5 years of experience in a similar role providing mechanical, electrical, hydraulics, and PLC maintenance & repair of heavy equipment.
• Preferably port and terminal equipment.
• Knowledge of port & terminal equipment, container handling, and crane systems preferred.

### Safety Commitment

• Strong awareness and adherence to safety protocols to ensure a secure work environment for yourself and your colleagues.

### Customer Focus

• Customer-focused mindset.
• Technically oriented.
• Service-focused minded.

## Ready to Elevate Your Career

Apply today. Submit your resume to apply.

Please note: We do not accept referrals through our job advertisements from external agencies.

For more information about this role, contact Brandy Besedich, Talent Acquisition Specialist, via email: Brandy.Besedich@kalmarglobal.com

Bromma is part of Kalmar.

### About Kalmar Kalmar (Nasdaq Helsinki: KALMAR) is moving goods in critical supply chains around the world with the vision to be the forerunner in sustainable material handling equipment and services. The company offers a wide range of industry-shaping heavy material handling equipment and services to ports and terminals, distribution centres, manufacturing, and heavy logistics.

• Headquarters: Helsinki, Finland
• Global Presence: Operates globally in over 120 countries and employs approximately 5,300 people.
• 2025 Sales: Approximately EUR 1.7 billion.

Visit www.kalmarglobal.com