Field Service Engineer II for Uncrewed Air Systems

SCIENTIFIC SYSTEMS COMPANY INC.
  • Burlington, MA
    17 days ago

    Job Description

    Scientific Systems Company Inc. is seeking a skilled Field Service Engineer to support UAS deployments with SSCI's autonomy software. This hands‑on role is critical as we expand our footprint across multiple drone manufacturers. You will work directly with customers, end‑users, and OEM teams to integrate, configure, test, and support SSCI autonomy capabilities on multiple UAS in real-world environments.

    This position combines technical integration, field operations, flight testing, customer training, and troubleshooting. It is ideal for someone who enjoys being in the field, solving hard problems, engaging with end users and working with advanced UAS platforms.

    At Scientific Systems, you'll be part of a team pushing the boundaries of autonomy, robotics, and defense innovation. As we expand our commercial and defense UAS partnerships, this role offers the chance to influence product deployment, customer success, and real-world mission impact.

    Essential Functions:

    • Integrate SSCI autonomy software onto customer and OEM aircraft, including configuration of flight controllers, radios, sensors, payloads, and autonomy modules.
    • Conduct safe and compliant UAS flight operations under FAA Part 107 for testing, demonstrations, validation, and troubleshooting.
    • Serve as a primary technical point of contact for customers, end‑users, and OEM teams.
    • This role will require hands-on troubleshooting fieldwork both onsite and at customer sites.
    • Diagnose issues across mechanical, electrical, networking, and software subsystems.
    • Support flight test campaigns: aircraft setup, pre‑flight procedures, mission execution, data logging, and post‑flight analysis.
    • Train customer and partner teams on the use, configuration, and maintenance of SSCI-enabled aircraft.
    • Document integration activities, troubleshooting findings, and recommended improvements.
    • Provide feedback to SSCI engineering teams to enhance cross‑platform performance, reliability, and customer experience.
    • Must be able to obtain and maintain a US DOD Security Clearance.

    Numbers & Facts

    LocationBurlington, MA

    Skills

    • Analysis Skillsunmatched
    • Campaignsunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Trainingunmatched
    • DoD Clearanceunmatched
    • Electricityunmatched
    • Federal Aviation Administration (FAA)unmatched
    • Identify Issuesunmatched
    • Multiplatform/Cross-Platformunmatched
    • Network Softwareunmatched
    • OEM (Original Equipment Manufacturer)unmatched
    • On Site Supportunmatched
    • Problem Solving Skillsunmatched
    • Product Demonstrationunmatched
    • Roboticsunmatched
    • Security Clearanceunmatched
    • Systems Engineeringunmatched
    • Testingunmatched
    • Unmanned Aircraft Systems (UAS)unmatched
    • Wheel/Front-End Loaderunmatched

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