Field Service Engineer III

Thermo Fisher Scientific Inc

Hillsboro, OR

JOB DETAILS
SKILLS
Analysis Skills, Background Investigation, Biology, Biotech and Pharmaceutical, Cancer, Cisco Unity, Cross-Functional, Customer Support/Service, Customer Training, Driver's License, Electronics, English Language, Food Safety, GMP (Good Manufacturing Practices), Hazardous Materials/Substances, High School Diploma, High Voltage (HV), Identify Issues, Interpersonal Skills, Laboratory, Lift/Move 40 Pounds, Material Science, Materials Analysis, Medical Diagnosis, Microscopy, Natural Resources, On Site Support, Patient Care, People Management, Procedure Implementation, Purchasing/Procurement, Resolve Customer Issues, Safety Standards, Safety/Work Safety, Sales Management, Schematics, Scientific Research, Search Engine Marketing (SEM), Systems Maintenance, Testing, Training/Teaching, Willing to Travel
LOCATION
Hillsboro, OR
POSTED
23 days ago

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials, Working at heights

Job Description

When you're part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals.

Location/Division

The Materials and Structural Analysis Electron Microscopy (M&SA EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. The M&SA EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.

How will you make an impact?

Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sciences, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges.

Day to day activities include:

  • Conduct on-site installation of innovative equipment and follow testing procedures to ensure accurate working order

  • Conduct on-site scheduled planned maintenance visits

  • Provide diagnosis and repair support for customers and other field personnel

  • Cultivate and develop positive working relationships with customers, system users, and company personnel

  • Travel, often on short notice, to customer sites to resolve problems or support other field service personnel

  • Complete and submit field service reports

  • Provide training to customers and users on system maintenance

  • Collaborate multi-functionally with product quality teams

  • Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation

  • Provide guidance for various reports including identifying and isolating outstanding problems with the system

  • Act as a subject expert and resource for training

How will you get here?

This position is ideal for an experienced service engineer wanting to be involved with a team with varied strengths and exposed to a constant variety of customer application areas.

Minimum Education & Experience

  • Bachelor's degree preferred with 5+ years or equivalent experience of hands-on technical experience installing, troubleshooting, repairing, and calibrating sophisticated analytical tools such as SEM, TEM, FIB, or similar systems.
  • High School Diploma or GED equivalent required
  • A detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems.

Knowledge, Skills, Abilities

  • Ability to deal effectively with customers

  • Excellent interpersonal amicability; must have a professional working proficiency in English

  • Consistent record of fixing innovative systems and subsystems down to the component level

  • Literate in MS DOS and Windows software environments

  • Able to read and interpret schematics

  • Familiar with UHV phenomenon and technology

  • Must have ability to acquire a valid passport and travel regionally and internationally as required

  • Must possess a valid driver's license

  • Physical requirements include the ability to lift up to 50 lbs.

  • Must be legally authorized to work in the United States without sponsorship.

  • Must be able to pass a comprehensive background check, which includes a drug screening.

About Thermo Fisher Scientific!

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, growing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our distributed team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.

About the Company

T

Thermo Fisher Scientific Inc

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science. Our mission is to enable our customers to make the world healthier, cleaner and safer. With revenues of nearly $11 billion, we have approximately 37,000 employees and serve customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies, as well as in environmental and process control industries. We create value for our key stakeholders through two premier brands, Thermo Scientific and Fisher Scientific, which offer a unique combination of continuous technology development and the most convenient purchasing options. Our products and services help accelerate the pace of scientific discovery, and solve analytical challenges ranging from complex research to routine testing to field applications.

All of our employees share a common set of values - Integrity, Intensity, Innovation and Involvement. Our ability to grow year after year is driven by our ability to attract, develop and retain world-class people who will thrive in our environment and share in our desire to improve mankind by enabling our customers to make the world healthier, cleaner and safer.

If you share in our values and if you're looking for an employer who is strongly committed to developing talent and rewarding achievement, come grow with us at Thermo Fisher Scientific.

Thermo Fisher Scientific is an Equal Employment Opportunity and Affirmative Action employer.

COMPANY SIZE
10,000 employees or more
INDUSTRY
All
WEBSITE
https://corporate.thermofisher.com/en/home.html