Field Service Engineer

Immediate Opening for Field Service Technician

About the job - Field Service Engineer

iNOEX is the most innovative solution provider for the measurement technology in the plastics industry. Today and in the future. Being both pioneers and experts, we provide our clients with added values. In the pipe, tube, film and profile extrusion industry. Our high-quality products equipped with outstanding usability offer smart and innovative solutions, the key factors towards sustained success.

iNOEX, LLC has been providing equipment and service to clients throughout North America for over 20 years from our US headquarters in Lancaster, PA. We are seeking a self-motivated problem solver to grow our technical support team.

What You’ll Do

• Travel extensively throughout North America delivering world-class customer-support to clients by supporting new equipment commissioning, maintenance and upgrades to legacy equipment, and training and technical support of measurement and control equipment on extrusion lines.
• Travel extensively throughout North America: expect 75% on the road
• Provide written reports to clients at the conclusion of each project
• Field inspection and repair of systems and components
• Remote support to clients

Qualifications:

• Required
  • Able to troubleshoot basic electrical and mechanical issues with minimal guidance
  • Able to plan and execute implementation of a complete project
  • Able to communicate effectively and professionally with internal and external customers
  • Demonstrate strong work ethic with aptitude for troubleshooting complex systems
  • Possess strong organizational skills, self-motivation, and ability to work well with others
  • Proficient in Microsoft Office applications such as Outlook, Word, and Excel
  • Proficient in Ethernet Network Administration
  • Must be able to lift up to 50 pounds routinely, and up to 100 pounds occasionally
  • Must be willing and able to meet national and international travel requirements, pass background check, drug test, and medical exam.

• Preferred
  • Field Service Experience
  • Experience with Linux software
  • Additional languages (++German, +French, +Spanish

Why iNOEX

We are a customer-centric organization with a vision to transform our team into a data science and Al-first company by 2027. We intend to accomplish this by building our data science and artificial intelligence capabilities. We promote a culture of innovation: creating an environment that fosters creativity and innovative solutions.

• Innovative, customer-centric culture focused on quality and continuous improvement.
• Team environment with opportunities to learn, grow, and lead improvements.
• Comprehensive Benefit Package including:
  • Competitive pay
  • Paid holidays
  • Paid vacation time
  • Medical, dental, and vision insurance
  • 401(k) retirement package.

We are a customer-centric organization with a vision to transform our team into a data science and Al-first company by 2027. We intend to accomplish this by building our data science and artificial intelligence capabilities. We promote a culture of innovation: creating an environment that fosters creativity and innovative solutions.