Field Service Engineer - MR/CT(GE)

Healthcare Technical Staffing, LLC

Bakersfield, CA

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JOB DETAILS

SKILLS

Car Rentals, Communication Skills, Computer Software, Continuous Improvement, Customer Support/Service, Customer/Client Research, Decision Support, Detail Oriented, Diagnostics Solutions/Software, Driver's License, Equipment Maintenance/Repair, Establish Priorities, Follow Through, Hazardous Materials/Substances, Identify Issues, Internet Research, Knowledge Base, Leadership, Lift/Move 25 Pounds, Medical Equipment, Medical Imaging, Microsoft Excel, Microsoft Outlook, Microsoft Word, OEM (Original Equipment Manufacturer), On Site Support, Organizational Skills, Physical Demands, Preventative Maintenance, Problem Solving Skills, Process Development, Regulations, System Operations, Team Player, Technical Support, Testing, Time Management, Training/Teaching, Vehicle Driving, Vehicle Fleets, Willing to Travel

LOCATION

Bakersfield, CA

POSTED

30+ days ago

Description

Job Description Summary:

Responsible for providing high-quality technical support and service to our medical imaging customers. This includes the installation, inspection, testing, troubleshooting, and maintenance of medical imaging equipment, ensuring it meets the highest operational standards. You will work independently in the field to diagnose and resolve technical issues, while adhering to safety regulations and OEM specifications.

Essential Functions and Job Duties:

Service medical imaging equipment focused within the United States.
Calibrate and troubleshoot imaging systems and computer components to ensure performance aligns with OEM specifications
Ensure the system operates effectively to meet customer needs and expectations.
Move the company forward in engineering competency.
Represent the company professionally in all on-site interactions and communicate customer feedback effectively to internal teams.
Evaluate, install, and perform preventive maintenance on imaging equipment, while providing advanced-level troubleshooting and repair of electronic, mechanical, and network-related issues.
Continual expansion of knowledge base in the repair and installation of equipment.
Provide regular project updates, feedback, and insights to management, including the Zone Service Director, to support informed decision-making and continuous improvement
Remain available to address technical issues and respond to inquiries promptly.
Document newly developed processes and provide training to end users.
Perform additional duties as assigned to support team and organizational goals.

Requirements

Role Competencies:

Strong organizational skills with the ability to prioritize tasks, manage deadlines, and maintain focus.
Mechanical aptitude and desire to solve problems using initiative and critical thinking skills.
Ability to work on concurrent projects and ensure timelines are met.
Capable of building positive working relationships with team members, customers and vendors.
Ability to be flexible and resolve situations with confidence and mature leadership.
Solution-oriented professional who treats others with dignity and respect.
Hold self to a high standard while ensuring projects are completed on time.
Experience in delivering and demanding a high level of customer service.
Thorough knowledge of safety regulations.
Exceptional communication skills, including active listening, clear verbal expression, and effective writing.
Proficient in Excel, Word, Outlook, keyboarding, and internet research.
Strong attention to detail with consistent follow-through on tasks and responsibilities.
Computer diagnostic software and hardware
Database entry and management
Collaborative team player who promotes open communication and shared success.
Self-starter who can fill down time in productive ways
Valid drivers license and proof of safe driving history
Submit to and successfully complete MVR and criminal background check and drug screen.
Submit to and pass a medical exam required under Department of Transportation (DOT) Regulations and a written examination if asked to operate rental trucks or fleet vehicles
Drivers must comply with on-the-job drivers safety training if asked to operate rental trucks or fleet vehicles
Must be 21 or older to drive company vehicle

Education or Relevant Experience:

Education: Bachelors degree in engineering or equivalent
Experience: 3-7 years experience in medical imaging engineering or equivalent; prefer 3+ years of GE MR/CT service experience

Minimum Physical Expectations:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you have any questions, please contact Human Resources.

Physical activity that requires often bending, stooping, reaching, climbing, kneeling and/or twisting.
Physical activity that sometimes involves pushing and/or pulling over 25 lbs. but not more than 75 lbs.
Physical activity that sometimes involves lifting over 25 lbs. but not more than 75 lbs.
Physical activity that requires keyboarding, sitting, phone work and filing.

Travel Requirements:

This position will involve up to 50 percent travel; flexibility to travel when needed is required.

Work Environment Expectations:

Temperature, noise level, whether the job is inside or outside, and other factors that will affect the persons working conditions while performing the job.

Physical activity that sometimes requires exposure to loud noises that do not require ear plugs.
Physical activity that often requires exposure to machinery.
Physical activity that sometimes requires exposure to hazardous materials (MSDS available).

The base pay range for this position is:

Min $80,000 - Max $140,000

About the Company

Healthcare Technical Staffing, LLC

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