Field Service Engineer

eTeam Inc.

Nashua, NH

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JOB DETAILS

SALARY

$35–$37 Per Hour

SKILLS

American National Standards Institute (ANSI), Business Ethics, Calibration, Communication Skills, Computer Firmware, Customer Relations, Customer Support/Service, ISO (International Organization for Standardization), ISO 9001, Identify Issues, International Electro-Technical Commission (IEC), Lift/Move 50 Pounds, Microwaves, Military, On Site Support, Organizational Skills, PC Software, Presentation/Verbal Skills, Preventative Maintenance, Quality Assurance, Quality Metrics, Radio Frequency, Software Installation, Software Upgrades, Test & Measurement Equipment, Test Equipment, Testing, Writing Skills

LOCATION

Nashua, NH

POSTED

15 days ago

Job Title: Field Service Engineer
Location: Nashua, NH
Contract Duration: 24 Months
Shift: 8am to 4:30pm

Duties:
Perform manual and automated calibration, adjustments, preventative maintenance, troubleshooting of Test & Measurement electronic equipment at our client service center or at our customer's sites.
Evaluate test failures, distinguishing between hardware & system software to determine if repair or re-alignment is required.
Perform calibration and adjustment procedures on client and non-client products.
Install software and firmware upgrades that may include re-image of the customer s instrument.
Utilize strong computer skills including automated Calibration Systems, Microsoft Office and other applications.
Understand, and utilize STE, TME, and PC based calibration software as required.
Work and adhere to quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025 client quality program.
Assist in maintaining the Calibration team s accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training.
Use excellent communication and organizational skills to effectively interface with customers and peers.
Establish and maintain close communication with customers to ensure optimal performance of customers' and client Technologies' test equipment assets.
Ensure compatibility between customer expectation and support provided by client Technologies.
Work on service assignments with clearly defined objectives

Skills:
Must have calibration service experience of all types of client and Non-client Test Equipment to include RF/ Microwave skills to 50 GHz.
Must be able to work with minimal supervision and interface effectively with fellow team members, customers, and management while adhering to the highest standards of business ethics.
Must be knowledgeable of current quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025.
Requires ability and desire to learn system/automated calibration software.
Ability to calibrate instruments both manually and using automated test procedures.
Must have calibration service experience of all types of client Test Equipment.
Experience using automated calibration software platforms (STE, TME, PC Based, etc.) a plus.
Must have strong verbal and written communication skills to interface with customers and peers.
Must be flexible and capable to work in a changing priorities environment to meet strict performance metrics.
Understand project timeline, goals and processes and take the lead to complete those requirements.
Be able to interface and take the lead between the customer and client to solve complex project objectives.
Excellent troubleshooting and technical skills.
Candidates must be in local area (Nashua, NH) or willing to relocate themselves
Must have ability to lift 50 lbs.
Able and willing to work overtime as needed.

Education:
University Degree, Technical School or Military PMEL/TMDE -OR- equivalent industry experience of all types of client and Non-client Test Equipment to include RF/ Microwave skills to 50 GHz

About the Company

eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Other/Not Classified

FOUNDED

1998

WEBSITE

www.eteaminc.com

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