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Field Service Engineer

Lancesoft

Nashua, NH

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JOB DETAILS
SALARY
$35
SKILLS
American National Standards Institute (ANSI), Business Ethics, Calibration, Communication Skills, Computer Firmware, Computer Skills, Customer Relations, Customer Support/Service, ISO (International Organization for Standardization), ISO 9001, Identify Issues, International Electro-Technical Commission (IEC), Lift/Move 50 Pounds, Microsoft Office, Microwaves, On Site Support, Organizational Skills, PC Software, Presentation/Verbal Skills, Preventative Maintenance, Quality Assurance, Quality Metrics, Radio Frequency, Software Installation, Software Upgrades, Test & Measurement Equipment, Test Automation, Test Equipment, Testing, Writing Skills
LOCATION
Nashua, NH
POSTED
3 days ago
Job Details:
Job Title: Field Service Engineer
Location: Nashua, NH
Duration: 24 Months
Pay Range: $35.00 to $37.00
 
Duties:
  • Perform manual and automated calibration, adjustments, preventative maintenance, troubleshooting of Test & Measurement electronic equipment at our client service center or at our customer's sites.
  • Evaluate test failures, distinguishing between hardware & system software to determine if repair or re-alignment is required.
  • Perform calibration and adjustment procedures on Client and non-Client products.
  • Install software and firmware upgrades that may include re-image of the customer’s instrument.
  • Utilize strong computer skills including automated Calibration Systems, Microsoft Office and other applications.
  • Understand, and utilize STE, TME, and PC based calibration software as required.
  • Work and adhere to quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025 Client quality program.
  • Assist in maintaining the Calibration team’s accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training.
  • Use excellent communication and organizational skills to effectively interface with customers and peers.
  • Establish and maintain close communication with customers to ensure optimal performance of customers'and ***'test equipment assets.
  • Ensure compatibility between customer expectation and support provided by ***.
  • Work on service assignments with clearly defined objectives
 
Skills:
  • Must have calibration service experience of all types of Client and Non-Client Test Equipment to include RF/ Microwave skills to 50 GHz.
  • Must be able to work with minimal supervision and interface effectively with fellow team members, customers, and management while adhering to the highest standards of business ethics.
  • Must be knowledgeable of current quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025.
  • Requires ability and desire to learn system/automated calibration software.
  • Ability to calibrate instruments both manually and using automated test procedures.
  • Must have calibration service experience of all types of Client Test Equipment.
  • Experience using automated calibration software platforms (STE, TME, PC Based, etc.) a plus.
  • Must have strong verbal and written communication skills to interface with customers and peers.
  • Must be flexible and capable to work in a changing priorities environment to meet strict performance metrics.
  • Understand project timeline, goals and processes and take the lead to complete those requirements.
  • Be able to interface and take the lead between the customer and Client to solve complex project objectives.
  • Excellent troubleshooting and technical skills.
  • Candidates must be in local area (Nashua, NH) or willing to relocate themselves
  • Must have ability to lift 50 lbs.
  • Able and willing to work overtime as needed.

About the Company

L

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/

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