Provide repair of Ambrell equipment both in-house and at customer sites for current product lines and legacy equipment
Provide technical systems and applications training to customers both in-house and at customer sites, including classroom and hands on training.
Start-up assistance of Ambrell equipment in the field including applications setup and testing
Supports repair of customer equipment in house when not traveling.
Customer interaction and remote triage, troubleshooting and diagnostics daily.
Requirements
Knowledge of troubleshooting techniques and familiarity with troubleshooting equipment is necessary.
Must be able to read and understand schematic wiring diagrams, test procedures, water flow diagrams and-lay out drawings, and be able to check mechanical work to blueprint (CAD drawings).
Ability to troubleshoot to the component level.
Good organizational skills required. Paperwork must be complete, prompt, and accurate.
Direct customer contact is a primary responsibility of this position.
Applicant must be willing to travel up to as much as 50%, including domestic and international.
Previous experience in induction heating desirable but not required.
Must be physically capable of strenuous work and working in extreme conditions.
Good written and verbal communications skills required.
Electronic background experience in:
Proficient use of DMM, oscilloscope, power logger, hi-pot tester
Temperature monitoring equipment including temperature controllers and pyrometers desirable
Analog, digital and microprocessor circuits
Power devices and related circuits
Motors and general AC wiring
PLC operation (desirable, not required)
PCB Soldering to IPC-610 (desirable, not required)
Mechanical background experience in:
Mechanical fixturing
Temperature, pressure, and water flow circuits and monitoring equipment