Field Service Engineer

A Global Leader in Controlled Environments & Cold Storage Solutions. We take pride in developing innovative technologies that drive meaningful projects and research, making a real difference in the world.

In this role, you’ll help service high-quality systems that do everything from helping advance research, protecting endangered wildlife to ensuring safe drinking water for at-risk communities. If you enjoy working with your hands, solving problems, and being part of something bigger, we’d love to have you on board!

FIELD SERVICE ENGINEER - I

The Field Service Engineer executes repairs, performs calibrations and preventative maintenance of stability chambers. Field Service Engineer also develops lasting customer relations to increase future sales under the supervision of the Director of Service Operations.

Major Areas of Responsibility:

• Travels the contiguous United States up to 5 days a week. Some weekends as needed, independently and/or with a team member.
• General understanding of functionality of all chambers.
• Troubleshoots existing products for electrical and/or mechanical failures yielding a solution to the client.
• Execute Calibrations and Preventive Maintenance in the field per Darwin’s SOPs.
• Completes Service reports and related documentation using the companies resources (salesforce, Microsoft 365)
• Maintains cleanliness of worksite while servicing stability chambers.
• Assists in Quality Control if needed under the direction of the QC and Service Managers.
• Communicates daily with the Director of Service Operations, and team as needed.
• Completes expense reports on time.
• Perform reach-in installations and provide customers with formal training.

Job Requirements

• Broad knowledge and experience in electrical assemblies, mechanical components and electronics.
• Above average skills in: customer communication, documentation, computer literacy.
• Demonstrated ability to: Communicate effectively with other employees and managers, use of hand tools, multimeters, and safety equipment.
• Compressor, condenser, HVAC and refrigerant experience a plus.

Education and Experience

• Associate degree, Vocational or Career Diploma, Certificate of Completion to relevant courses or equivalent relevant experience of 1-2 years
• Specialized training in: Refrigeration, Mechanical and Electronic Technology
• Other requirements: Personal Credit Card, Drivers License Class E (can be obtained on the job), Personal vehicle insurance, Clean Driving record. EPA 608 universal certification. (can be obtained on the job)

Benefits

• See the United States and worldwide!
• Gain great experience across multiple trades
• All expenses paid while traveling for Darwin Chambers
• Hotels, food, rental cars, flights and job specific tools & materials
• Gym membership stipend
• Work boots stipend
• Phone Stipend

Come grow with us and make a difference at Darwin Chambers!

Darwin Chambers Company, LLC is a dynamic, privately owned manufacturer specializing in controlled environment chambers for research laboratories across universities, pharmaceutical firms, and government agencies. We are dedicated to innovation and quality, offering comprehensive benefits and opportunities growth.