Field Service Engineer/Technician

Field Service Engineer/Technician
Plano, TX or Salt Lake City, UT (Onsite Position with travel)
Direct Hire, Full Time
$75-80KYR with excellent benefits, PTO and 401K plan. 

Successful candidate will be responsible for field service, providing technical support, and post-sales service & support for Uni-Directional DC fast chargers, Bi-Directional Chargers battery-sled systems. Role ensures world-class customer support, high uptime, timely issue resolution, and professional service experience for all customers. Key responsibilities include: Service operations, Technical Support and troubleshooting, customer and partner engagement, training and documentation, warranty, RMA & reporting, cross functional collaboration.

Requirements:

• 5+ years of service management or field service experience
• Strong understanding of Rectifiers, Inverters, and EVSE
• Excellent troubleshooting and analytical abilities
• Experience with CRM/ticketing systems and KPI reporting
• Bachelor's degree in Electrical Engineering, Mechanical Engineering is a plus. 

Bonus Skills:

• Experience with DC fast chargers (30 kW–360 kW)
• Knowledge of NEC 625, UL2202/2231 and UL 1741
• Experience with CANbus, PLCs, or firmware testing tools
• OSHA 30 or NFPA 70E certification

Welcome to ConsultNet, a premier national provider of technology talent and solutions. Our expertise spans across project services, contract-to-hire, direct search, and managed services onshore, nearshore, and hybrid. For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. Our comprehensive service offerings cover a wide range of technology and engineering positions across key markets nationwide. Learn more at www.consultnet.com .

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.