Job Description
Title: Field Service Engineer Tech
Location:Hartford, CT
Duration: 12 Months
Description:
Working in the field, under the supervision of the Field Service Manager, this position is responsible for installation, maintenance, servicing, and testing of high-quality medical device systems and system components. Up to 80% domestic travel is required for this role.
Job Duties:
General Qualifications:
Ability to work OT as needed.
Location:Hartford, CT
Duration: 12 Months
Description:
Working in the field, under the supervision of the Field Service Manager, this position is responsible for installation, maintenance, servicing, and testing of high-quality medical device systems and system components. Up to 80% domestic travel is required for this role.
Job Duties:
- Primary responsibility is to perform proper system installation, conduct system hardware and/or software upgrades, handle service repair calls, and complete regularly scheduled preventive maintenance service on medical systems.
- Provide complete and accurate service records for submittal to Quality Management System.
- Efficiently manage work related travel and relevant communication based on weekly schedule set forth by Field Service Manager.
- Provide accurate and regular business expense reports, adhering to Company policy
- Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
- Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.
- Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
- Performs other related duties and responsibilities, on occasion, as assigned.
General Qualifications:
- Associates or technical degree required (or relevant experience)
- Bachelors degree in Biomedical Engineering is preferred.
- Exceptional troubleshooting ability
- Physical ability to lift 50 pounds
- Mechanical assembly, able to work with tools
- Previous experience in a medical device company preferred
- Strong organizational and follow-up skills
- Ability to interface with multiple groups in the organization to resolve service issues.
- Overall positive and optimistic attitude.
- Technical writing skills are a plus
- Works well independently
- Experience working in a broader enterprise/cross-division business unit model preferred.
- Ability to work in a highly matrixed and geographically diverse business environment.
- Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
- Ability to leverage and/or engage others to accomplish projects.
- Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
- Multitasks, prioritizes and meets deadlines in timely manner.
- Ability to maintain regular and predictable attendance.
Ability to work OT as needed.
Numbers & Facts
| Location | Hartford, CT |
| Industry | Staffing/Employment Agencies |
| Salary | $25 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).Â
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
Skills
- Biomedical Engineeringunmatched
- Business Modelunmatched
- Communication Skillsunmatched
- Corporate Policiesunmatched
- Environmental Management Systemsunmatched
- Establish Prioritiesunmatched
- Expense Reportsunmatched
- FDA (Food and Drug Administration)unmatched
- FDA Requirementsunmatched
- Follow Throughunmatched
- Healthcare Qualityunmatched
- Identify Issuesunmatched
- Lift/Move 50 Poundsunmatched
- Maintenance Servicesunmatched
- Mechanical Assemblyunmatched
- Medical Equipmentunmatched
- Multitaskingunmatched
- On Site Supportunmatched
- Operations Processesunmatched
- Organizational Skillsunmatched
- Presentation/Verbal Skillsunmatched
- Preventative Maintenanceunmatched
- Problem Solving Skillsunmatched
- Quality Managementunmatched
- Regulatory Requirementsunmatched
- Software Upgradesunmatched
- Systems Administration/Managementunmatched
- Systems Hardwareunmatched
- Systems Maintenanceunmatched
- Technical Writingunmatched
- Testingunmatched
- Time Managementunmatched
- Willing to Travelunmatched
- Writing Skillsunmatched
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