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Field Service Engineer Technician

Lancesoft

Hartford, CT

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JOB DETAILS
SALARY
$25
SKILLS
Biomedical Engineering, Business Model, Communication Skills, Corporate Policies, Environmental Management Systems, Establish Priorities, Expense Reports, FDA (Food and Drug Administration), FDA Requirements, Follow Through, Healthcare Quality, Identify Issues, Lift/Move 50 Pounds, Maintenance Services, Mechanical Assembly, Medical Equipment, Multitasking, On Site Support, Operations Processes, Organizational Skills, Presentation/Verbal Skills, Preventative Maintenance, Problem Solving Skills, Quality Management, Regulatory Requirements, Software Upgrades, Systems Administration/Management, Systems Hardware, Systems Maintenance, Technical Writing, Testing, Time Management, Willing to Travel, Writing Skills
LOCATION
Hartford, CT
POSTED
Today
Title: Field Service Engineer Tech
Location:Hartford, CT
Duration: 12 Months

Description:
Working in the field, under the supervision of the Field Service Manager, this position is responsible for installation, maintenance, servicing, and testing of high-quality medical device systems and system components. Up to 80% domestic travel is required for this role.

Job Duties:
  • Primary responsibility is to perform proper system installation, conduct system hardware and/or software upgrades, handle service repair calls, and complete regularly scheduled preventive maintenance service on medical systems.
  • Provide complete and accurate service records for submittal to Quality Management System.
  • Efficiently manage work related travel and relevant communication based on weekly schedule set forth by Field Service Manager.
  • Provide accurate and regular business expense reports, adhering to Company policy
  • Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
  • Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.
  • Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
  • Performs other related duties and responsibilities, on occasion, as assigned.

General Qualifications:
  • Associates or technical degree required (or relevant experience)
  • Bachelors degree in Biomedical Engineering is preferred.
  • Exceptional troubleshooting ability
  • Physical ability to lift 50 pounds
  • Mechanical assembly, able to work with tools
  • Previous experience in a medical device company preferred
  • Strong organizational and follow-up skills
  • Ability to interface with multiple groups in the organization to resolve service issues.
  • Overall positive and optimistic attitude.
  • Technical writing skills are a plus
  • Works well independently
  • Experience working in a broader enterprise/cross-division business unit model preferred.
  • Ability to work in a highly matrixed and geographically diverse business environment.
  • Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
  • Ability to leverage and/or engage others to accomplish projects.
  • Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
  • Multitasks, prioritizes and meets deadlines in timely manner.
  • Ability to maintain regular and predictable attendance.

Ability to work OT as needed.

About the Company

L

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/

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