We are seeking a Field Service Engineer to join the Technical Services team and support the installation, commissioning, maintenance, troubleshooting, and optimization of Surface Mount Technology (SMT) automation equipment. This position will provide hands-on technical support to customers throughout North America while serving as a key liaison between customers and engineering teams.
Job Duties
Perform on-site installation, configuration, commissioning, and startup of SMT automation equipment throughout North America.
Troubleshoot and resolve complex mechanical, electrical, software, and process-related issues.
Perform equipment retrofits, upgrades, repairs, and custom modifications.
Provide advanced technical support both on-site and remotely to minimize customer downtime.
Collaborate with internal technical and engineering teams to resolve advanced equipment and engineering issues.
Train customer personnel on equipment operation, maintenance, and troubleshooting.
Advise customers on preventive maintenance, process optimization, and equipment efficiency.
Collect and analyze technical data to support troubleshooting, reliability, and process improvement initiatives.
Prepare detailed service reports, technical documentation, and customer feedback.
Serve as a technical liaison between customers and Fuji engineering departments.
Communicate effectively with both technical and non-technical customer stakeholders.
Perform other duties as assigned by management.
Qualifications
Bachelor of Science in Mechanical Engineering, Electrical Engineering, or a related field, or an equivalent combination of technical education, military training, and relevant experience.
Experience with SMT equipment strongly preferred; experience with similar industrial automation or manufacturing machinery will also be considered.
Strong background in mechanical and electrical diagnostics, equipment repair, and preventive maintenance.
Experience with industrial automation and mechatronic systems.
Ability to interpret electrical schematics, mechanical drawings, and mechatronic system diagrams.
Valid driver's license and acceptable driving record required.
Ability to travel by air and car.
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.
Numbers & Facts
Location
Vernon Hills, IL
Industry
Staffing/Employment Agencies
Salary
$65,000–$85,000 Per Year
Company Size
500 to 999 employees
Year Founded
1969
Website
http://www.sterling-engineering.com
About Company
Sterling Engineering has been a trusted partner for engineering, project management, and staffing solutions for over five decades. We provide exceptional engineering/technical recruitment and engineering project services to clients nationwide:
Engineering & Technical Recruitment - With our focus on engineering, technical, and IT, Sterling has the in-depth knowledge, industry expertise, and robust employee pipeline it takes to rapidly find talent for even the most difficult to fill positions. Sterling’s extensive recruitment methodology allows us to engage the most talented employees in the marketplace. We offer exciting work and career-building opportunities for our candidates, along with expert support at every step of the process.
Engineering Project Services – Our experienced, multi-disciplined team of project managers, engineers, and designers, led by licensed Professional Engineers (PE), provide project management, engineering, design, and Commissioning, Qualification, and Validation (CQV) to manufacturing, OEM, and R&D customers. We work on complex, highly technical projects across a number of industry sectors, and our ability to scale and seamlessly integrate at multiple levels of your organization is what differentiates us.
Sterling offers a unique combination of engineering solutions and Best of Staffing level service to help our clients and talent achieve their goals.
Skills
Automationunmatched
Commissioningunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Customer Trainingunmatched
Customer/Client Researchunmatched
Data Analysisunmatched
Driver's Licenseunmatched
Electrical Componentsunmatched
Electrical Engineeringunmatched
Electricityunmatched
Equipment Maintenance/Repairunmatched
Identify Issuesunmatched
Manufacturing Automationunmatched
Mechanical Engineeringunmatched
Militaryunmatched
On Site Supportunmatched
Preventative Maintenanceunmatched
Process Improvementunmatched
Reliability Engineeringunmatched
Retrofitunmatched
Schematicsunmatched
Staff Trainingunmatched
Startupunmatched
Surface Mount Technologyunmatched
Technical Analysisunmatched
Technical Supportunmatched
Technical Writingunmatched
Willing to Travelunmatched
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