Field Service Engineers

Title: Field Service Engineer - CNC Machine Tools
Location: Indiana / Ohio / Pennsylvania / Tennessee / Alabama / New York
Hire Type: Direct Hire
Compensation: : $80,000–$110,000, depending on experience, skill level, and region

Overview:
We are seeking an experienced Field Service Engineer with hands-on CNC machining experience to support customers with the installation, troubleshooting, repair, and maintenance of CNC machine tools. 

Travel: Regional and domestic travel to customer sites

Job Duties: 

• Install, service, troubleshoot, and repair CNC machines and related equipment.
• Diagnose mechanical, electrical, and machining-related issues.
• Analyze test cuts and part results to resolve machining problems.
• Perform preventative and corrective maintenance.
• Support machine installations and customer audits.
• Train customers and team members on machine operation and maintenance.
• Maintain strong customer relationships and provide clear communication throughout service calls.
• Complete service reports and required documentation.

Qualifications: 

• CNC machining experience is required.
• Experience with CNC milling machines and/or EDM equipment preferred.
• 6+ years of experience in CNC machining, machine tools, manufacturing, field service, or a related technical environment.
• Strong troubleshooting and mechanical/technical skills.
• Excellent customer service and communication abilities.
• Valid driver's license and ability to travel as required.
• Ability to lift up to 50 lbs. frequently and work on ladders/heights.
• Associate's degree in Mechanical/Electrical Engineering or related technical field preferred; equivalent hands-on experience will be considered. 

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.