Communication Skills, Customer Support/Service, Customer Training, Dental Insurance, Documentation, Driver's License, Electrical Wiring, Electricity, Emergency Services, Equipment Maintenance/Repair, Food and Beverage Industry, Hydraulic Engineering, Identify Issues, Lifting Equipment, Machining Operations, Manufacturing, On Site Support, Passport Requirements, Performance Testing, Preventative Maintenance, Problem Solving Skills, Programmable Logic Controller (PLC), Safety Process, Safety/Work Safety, Schematics, Technical Support, Technical Training, Technical Writing, Test Equipment, Vision Plan, Willing to Travel
Field Service Machine Technician
Direct Hire | Shelby, NC | $29 - $35/hour DOE | 35% Travel
Personnel Services Unlimited staffing firm is recruiting a skilled Field Service Machine Technician for a direct hire opportunity with an established packaging and food processing equipment company. This position is ideal for a mechanically inclined technician who enjoys travel, hands-on troubleshooting, and working directly with customers in manufacturing environments.
This role includes approximately 35% travel throughout North America with occasional international travel for training
Position Overview
The Field Service Machine Technician is responsible for the installation, maintenance, troubleshooting, and repair of specialized food processing and packaging machinery at customer facilities. This position plays a critical role in ensuring equipment performance, minimizing downtime, and delivering exceptional customer support.
Key Responsibilities
- Install, service, troubleshoot, and repair industrial food processing and packaging equipment
- Perform preventive maintenance and emergency service repairs at customer sites
- Diagnose electrical, mechanical, pneumatic, and hydraulic systems issues
- Read and interpret schematics, wiring diagrams, and technical manuals
- Test equipment performance and make operational adjustments as needed
- Provide technical support and training to customers on machine operation and maintenance
- Complete service reports and maintain accurate documentation of work performed
- Collaborate with engineering and internal support teams to resolve complex technical issues
- Follow all company and customer safety procedures and protocols
Qualifications
- Valid driver’s license, clean driving record, and current state-issued REAL ID required for air travel.
- Valid, non-expired passport required
- Ability to travel approximately 35%
- Previous experience servicing industrial machinery, packaging equipment, or automated production equipment
- Strong electrical and mechanical troubleshooting skills
- Ability to read electrical schematics and technical documents
- Excellent problem solving and communication skills
- Ability to work independently in field service environments
Preferred Qualifications
- Experience with food processing or packaging equipment
- Knowledge of PLC’s, motors, sensors, hydraulics, and pneumatics
- Previous field service technician experience
Compensation & Benefits
- Pay: $29-$35/hour DOE
- Direct Hire opportunity
- Medical, dental, and vision insurance
- Retirement plan
- Paid time off
- Career growth and training opportunities
Work Environment
- Industrial and manufacturing environments
- Frequent standing, bending, lifting and machine interaction
- Occasional evening or weekend work as needed
- Travel to customer locations required
Interested? Qualified candidates can apply now. Questions? Please contact our Shelby office at (704) 484-0344.
Personnel Services Unlimited is an equal opportunity employer.
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Personnel Services Unlimited