Field Service Operations Coordinator

Our client, a leading organization in field services industry, is seeking a Delivery Services and Operations Specialist to join their team. As a Delivery Services Specialist, you will be part of the Operations Department supporting the Technician Pipeline Management team. The ideal candidate willhave 2-3 years experience in Field Services Operations, excellent organizational skills, proactive communication, and a detail-oriented mindset, which will align successfully in the organization.

Job Title: Delivery Services and Operation Specialist

Location:Remote

Pay Range:$55,000 - $65,000

What's the Job?

• Maintain an organized, actively managed field technicians pipeline, W9/COI compliance, and licensing and certifications documentation
• Execute all onboarding requirements such as agreements, documentation, certifications, and training validation.
• Ensure accurate handoffs between Delivery Services, Field Operations, Finance, and Procurement
• Track certification and documentation completion; follow up proactively and escalate delays.
• Support staffing readiness by confirming technician availability, rates, travel needs, and deployment logistics.
• Maintain a readytodeploy bench of vetted technicians and ensure smooth operational handoffs across departments.

• 1-3 years of experience in Field Services coordination, staffing, operations support and scheduling
• Must have Field technician or contractor network management
• Must have W9 and COI tracking
• Knowledge of process-driven execution in field services environment
• Highly organized with the ability to manage multiple priorities and deadlines effectively.
• Strong written communication skills; comfortable with outreach, messaging, templates, and scripts.
• Techsavvy; familiarity with systems like Asana or project management tools is a plus.
• Experience with sourcing, pipeline building, or technician/trade talent communities is beneficial.

• Fully remote work environment offering flexibility and work-life balance.
• Standard working hours from 9 a.m. to 5 p.m., with occasional early/late follow-up depending on project timing.
• Opportunity to develop skills in a dynamic, fast-paced industry.
• Engage with a collaborative team dedicated to operational excellence.
• Contribute to a vital service supporting technician deployment and operational success.

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay