Field Service Representative Bullpen

ECS Federal LLC

Bullpen, NY

JOB DETAILS
SKILLS
Analysis Skills, Artificial Intelligence (AI), Artificial Intelligence (AI) Programming Languages, Communication Skills, Continuous Improvement, Distance Learning, Geospatial Intelligence (GEOINT), Government, IR (Infrared), Imagery Intelligence (IMINT), Instructional Design, Intelligence Gathering, Modeling Languages, On Site Support, Programming Methodologies, Project/Program Management, Surveillance, Training Program Evaluation, Training/Teaching, User Interface/Experience (UI/UX), Willing to Travel
LOCATION
Bullpen, NY
POSTED
30+ days ago

Everforth ECS is seeking a Field Service Representative (Bullpen) to work in a hybrid remote/onsite capacity, with minimum of 3 business days onsite at our Fairfax, VA corporate office and/or our Springfield, VA customer site.

Everforth ECS is seeking a highly motivated Field Service Representative to support a portfolio of dynamic initiatives for a Department of War (DoW) customer, including GEOINT AI/ML innovation and integration, Gen AI and Large Language Model (LLM) integration, User Interface (UI) support. The ideal candidate is a former Intelligence Analyst who has 4-6 years of experience in analyzing and exploiting Full Motion Video and High-Altitude Static Imagery collected from Intelligence Surveillance Reconnaissance (ISR) platforms. Successful candidates may be asked to exploit and analyze Electro-Optical (EO), Synthetic Aperture Radar (SAR), Infra-Red (IR) imagery and/or video in support of government customers within PED environments. Candidates must be able to use critical thinking to pinpoint key details and communicate with mission partners effectively, assisting with program integration into intelligence mission environments. As a Bullpen member, the candidate will work very closely with the Training and Engagements Project Manager and will be expected to present curriculum to current and newly-hired Field Service Representatives (FSR).

A successful candidate may be required to travel to both CONUS and OCONUS sites to conduct training exercises or to backfill the role of FSRs. The candidate is expected to conduct local and distance-based training initiatives and contribute to program development by following principles from the ADDIE and SAM instructional design models. Candidates are expected to have expert communication skills and experience delivering meaningful learning solutions. Successful candidates will also be expected to assist with training program evaluation using methodologies like the Kirkpatrick Model to assess and maximize continuous improvement.

About the Company

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ECS Federal LLC

ECS was founded in 2001 by experienced IT professionals with a commitment to quality processes, people and performance. Led by our Chairman, Roy Kapani, and an experienced executive leadership team, ECS provides our customers with solutions and services that support their critical needs and further mission objectives. This commitment has paved the way for expansive growth, year over year.

ECS gained market share in 2011 in the Department of Defense and Federal spaces through both organic and acquisition growth. In May, ECS completed its first strategic acquisition with the purchase of OAK Management, Inc., a leading provider of marine environmental services, ship systems engineering, maritime consulting and platform acquisition management. The OAK acquisition kicked off ECS’ intention to add tactical acquisitions as a part of its long term strategy to supplement and expand upon organic growth and to build enterprise value. ECS closed out 2011 with the acquisition of Paradigm Technologies, Inc. The Paradigm transaction added approximately 200 employees to ECS’ existing 900+ employees. Paradigm also added new Defense clients for ECS, including the Missile Defense Agency, the Navy’s Program Executive Officer for Integrated Warfare Systems, the United States Marine Corps, and the U.S. Marshals Service.

In 2012, ECS completed the acquisition of iLuMinA Solutions, Inc. iLuMinA brings large-scale Enterprise Resource Planning (ERP) software implementation and infrastructure design and development to ECS’ expanding capabilities.

ECS will continue to invest in corporate infrastructure and quality processes as we grow and enhance our ability to offer professional excellence to both our customers and our employees.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.ecs-federal.com/