Field Service Representative

Eaton Corporation Plc

Franklin, MA(remote)

JOB DETAILS
SALARY
$78,000–$114,000 Per Year
SKILLS
Analysis Skills, Apple iPad, Background Investigation, Cellular Telephone, Commissioning, Control Systems, Customer Support/Service, Distribution Control, Driver's License, Electrical Engineering, Electricity, High School Diploma, IR (Infrared), Laptop PC, Maintenance - Electrical, On Site Support, Project/Program Management, Quality Metrics, System Lifecycle, System Start-Up, Team Lead/Manager, Testing, Time Management, Travel Industry, Tuition Fees, Willing to Travel, Work From Home
LOCATION
Franklin, MA
POSTED
30+ days ago

Eaton's Electrical Services and Systems division is currently seeking a Field Service Representative.

Eaton has the largest and most experienced team of field services technicians and engineers in the industry, offering strong initial 3-4 week training and support for a successful career with Eaton. This is a remote position that requires up to 25% travel with company vehicle, mobile phone, laptop and PPE provided.

The expected annual salary range for this role is $78,000-$114,000 a year. Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What You'll Do:

• Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies. • Manage small projects independently and lead FSR teams on larger projects. • Generate timely and accurate service reports on work, product performance, and warranties. • Provide recommendations for improved electrical systems. • Mentor less experienced technicians. • Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more.

Team Benefits:

• Guaranteed 40-hour base pay, eligible for overtime and travel premiums. • Career growth, mentorship, and safety training. • Company vehicle, toolkit, and phone. • Tuition assistance for ongoing learning. • Leads program with bonus pay. • Opportunities across 32 service branches.

Qualifications:

Basic (Required) Qualifications

• High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems.

Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

No relocation offered, candidates must be within a 60-mile radius of Franklin MA to be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.

Must possess a valid drivers license in good standing.

Preferred Qualifications

• Bachelor's degree in Engineering from an accredited institution. • Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems. • Electrical or General Contractor's License. • Professional Engineering License. • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems. • Experience performing power quality measurements, troubleshooting, analysis, as well as protective relays. • NICET/NETA certification.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicants race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second-chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

About the Company

E

Eaton Corporation Plc

Eaton is a power management company with 2016 sales of $19.7 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 95,000 employees and sells products to customers in more than 175 countries. For more information, visit Eaton.com.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Electronics, Components, and Semiconductor Mfg
FOUNDED
1911
WEBSITE
http://www.eaton.com