Field Service Representative - Industrial Water Treatment

Veolia Environnement SA

Rock Springs, WY

JOB DETAILS
SKILLS
Analysis Skills, Communication Skills, Community Support, Computer Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Data Entry, Diversity, Documentation, Driver's License, Electricity, Electronics, Energy Management, Equipment Maintenance/Repair, High School Diploma, Identify Issues, Instrumentation, Instrumentation Engineering, Inventory Management, Inventory Reports, Lift/Move 30 Pounds, Lift/Move 50 Pounds, Maintain Compliance, Manufacturing/Industrial Processes, Mathematics, Mechanical Engineering, Multitasking, On Site Support, Preventative Maintenance, Problem Solving Skills, Professional Services, Project Commissioning, Pumps, Safety Compliance, Safety Standards, Sales, Service Delivery, Sustainability, Technical Analysis, Technical Consulting, Technical Support, Territory Management, Testing, Time Management, Vision Plan, Waste Management, Water Quality Testing, Water Sampling, Water Treatment, Willing to Travel
LOCATION
Rock Springs, WY
POSTED
23 days ago

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia''s Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Join Veolia as a Field Service Representative (FSR) in our Chemical Solutions and Monitoring (CSM)

division and advance your career in hands-on technical service and sustainability!

About This Opportunity

We''re seeking an experienced Field Service Representative to deliver exceptional on-site technical

service as the primary technical liaison between Veolia and our industrial customers. You''ll work

independently across diverse industries, providing expert installation, maintenance, and

troubleshooting services for chemical feed equipment and water treatment systems while building

lasting customer relationships through technical excellence.

What You''ll Do

  • Technical Service &Installation: Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations

  • Water Testing and Analysis: Obtain samples and perform water testing to include pH, conductivity, hardness, silica, PTSA, etc and enter data into Veolia's trending platform (Insight)

  • Customer Consultation: Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams

  • System Optimization & Troubleshooting: Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on-site interventions

  • Documentation & Compliance: Maintain detailed service reports, inventory management, and ensure all safety protocols are followed

  • Territory Management: Support multiple customer sites within assigned territory, coordinating with sales teams for optimal service delivery

Key Characteristics

  • Strong troubleshooting abilities for electrical and mechanical systems:
  • Excellent communication and customer service skills
  • Self-motivated with ability to work independently and manage multiple priorities
  • Safety-minded approach with ability to work in various industrial environments
  • Physical ability to lift 30-50 lbs and perform precision work
  • Computer proficiency and mathematical skills for technical analysis
  • Physical capability to lift and carry up to 45 lbs as needed (frequency varies by worksite)

What Success Looks Like

  • Consistently deliver high-quality technical service that exceeds customer expectations
  • Successfully complete installations, commissioning, and troubleshooting projects on time
  • Build strong customer relationships through technical expertise and professional service
  • Maintain safety standards and compliance in all industrial environments
  • Contribute to territory growth through technical excellence and customer satisfaction
  • Demonstrate continuous learning and adaptation to new technologies

Education & Experience:

  • Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline preferred, a high school diploma or GED is required.
  • 2-5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training
  • Familiarity with water treatment processes and industrial equipment preferred
  • A full valid driver''s license and willingness to travel (a learner''s permit or G1/G2 class will not qualify)

This role offers excellent opportunities for professional growth in the expanding field of industrial water

treatment and environmental sustainability.

Ready to make a difference in water treatment technology while advancing your technical

career? Apply today!

We realize diverse teams make smarter decisions, deliver better results, and build stronger

communities. We're an organization that champions diversity and inclusion at every rung of the ladder

and are proud to be an equal opportunity workplace.

Medical, Dental, & Vision Insurance Starting Day 1!

Life Insurance

Paid Time Off

Paid Holidays

Parental Leave

401(k) Plan - 3% default contribution plus matching!

Flexible Spending & Health Saving Accounts

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this

posting. The Company reserves the right to modify this information at any time, subject to applicable

law.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

About the Company

V

Veolia Environnement SA