The Field Service Representative is responsible for providing on-site technical support, including preventive maintenance, troubleshooting, repair, calibration, installation, and customer training for analytical instruments. This role ensures equipment operates efficiently while delivering high-quality customer service and technical support.
Duties and Responsibilities
Perform preventive maintenance on analytical instruments.
Troubleshoot and diagnose equipment issues.
Repair and calibrate instruments at customer sites.
Install equipment and ensure proper operation.
Provide customer training on equipment usage and maintenance.
Manage inventory related to service activities.
Coordinate trip planning and scheduling for service visits.
Complete administrative tasks related to field service operations.
Maintain high levels of customer satisfaction and support.
Work independently to resolve technical issues efficiently.
Travel extensively to customer locations as required.
Requirements
Minimum 3 years of experience troubleshooting, repairing, and maintaining complex analytical instruments.
Strong technical troubleshooting and problem-solving skills.
Ability to work with electronic schematics, test equipment, and repair tools.
Associate's degree in Engineering or a related technical field.
Ability to work independently.
Strong commitment to customer satisfaction.
Availability for frequent overnight travel.
Valid driver's license and passport.
Working Place:
Sacramento, California, United States
Company
:
2026 July 23rd National - Anton Parr
Numbers & Facts
Location
Sacramento, California
Website
https://x.com/VetsHiredAi
Skills
Administrative Skillsunmatched
Analysis Skillsunmatched
Calendar Managementunmatched
Calibrationunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Customer Trainingunmatched
Driver's Licenseunmatched
Equipment Maintenance/Repairunmatched
Identify Issuesunmatched
Inventory Managementunmatched
On Site Supportunmatched
Preventative Maintenanceunmatched
Problem Solving Skillsunmatched
Schematicsunmatched
Technical Supportunmatched
Test Equipmentunmatched
Training/Teachingunmatched
Willing to Travelunmatched
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